Though it is regarded as a new addition to the UK’s online casino market, Mr. Smith has actually been on the scene since 2011. Back then, the service was known as Harry Casino, and over the years it managed to pull in a pretty strong client base and solid reviews on the whole. Last year, Harry was reborn as the Mr. Smith Casino we know today through a rebranding effort that went way beyond a simple name change. Pretty much the whole thing was taken back to the drawing board to make room for new web design, new navigation, a wholly new interface, and of course a ton of new games.
All of which adds up to one obvious question – has Mr. Smith Casino managed to further the work of Harry? Or was it an overhaul that didn’t really need to take place? The best way to find out is obviously to check it out first-hand.
Mr Smith Casino Welcome Bonus Code
Unlike most other UK casino giants out there, Mr Smith keeps it simple by way of welcome bonuses. New players are eligible for a one-time bonus on their first deposit. The bonus itself amounts up to £200 in the form of a 100% match.
Mr Smith Casino Welcome Bonus Terms
The most glaring nuisance with Mr Smith’s bonus rules is the fact that deposits made via Neteller and Skrill will not be valid if you were to claim a bonus, unfortunately.
A qualifying deposit of £15 or more needs to be made for the welcome bonus. New accounts have a timeframe of 60 days to claim the bonus, whereas you’ll have 14 days to complete the wagering requirements. Speaking of, the bonus sum alone needs to be played through 35 times prior to withdrawal.
The game stake contributions are different with each game type, take a look at the list below for the full breakdown:
- Slots – 100% stake contribution
- Games in the “Other” games category – 100% stake contribution
- Caribbean Stud – 50% stake contribution
- Casino Hold’em – 25% stake contribution
- Red Dog – 25% stake contribution
- Texas Hold’em Poker – 20% stake contribution
- Roulette – 10% stake contribution
- Blackjack – 5% stake contribution
- Baccarat – 5% stake contribution
- Video Poker – 5% stake contribution
The only excluded game in terms of slots is Super Monopoly Money, as it does not contribute at all towards the wagering requirements.
Mr Smith Casino Welcome Bonus Withdrawal
If you wish to withdraw your cash prior to finishing the wagering requirements, all bonus money and winnings generated from said bonus money will be deducted from your account in entirety.
As far as methods of withdrawal are concerned, here’s what you’ll have at your disposal:
- Bank Transfer
Lastly, you should keep in mind that the casino will prioritize to return any withdrawals to the initial method you used to deposit whenever possible. If the method you used is unable to receive a withdrawal, the casino will look towards Bank Transfer as a measure of last resort.
Mr Smith Casino Free Spins
The casino used to bundle up 100 free spins in the welcome package, but at present time this type of offer no longer persists.
Mr Smith Casino No Deposit
As is the case with free spins, no deposit offers are scarcely, if ever, found at Mr Smith casino.
Software & Games
Right in line with the best in the business, Mr. Smith Casino is built around Net Entertainment software that runs in conjunction with the latest Playtech, GTS, Cryptologic and Microgaming slot game software. Net Entertainment has being doing what it does since 1996 and is still making massive improvements each year. In terms of reliability, consistently fast access to games, and generally fluid experience, there really aren’t any better names out there right now. For Mr. Smith, the software grants access to a total of 32 table games, an abundant 176 slots, eight video poker games, and three live casino experiences. This is what makes a difference to many other casinos, the big focus on the product itself.
It’s always nice to see an online casino that offers at least some kind of regular or additional reward for those sticking around long-term, which in the case of Mr. Smith comes standard. After the initial deposit offers mentioned earlier, all members of the service are entitled to a maximum of £30 every month by way of a 30 percent bonus offer when crediting the maximum £100.
You can, of course, deposit as little as you like each month when the offer goes live, and you’ll still get the same 30 percent, but it’s tempting to go a little higher, as this time around you need only wager the deposit and bonus amount 10 times over in order to gain access to any winnings. Not bad at all.
Keep an eye on new slots, because the Mr. Smith casino fires up some impressive promotions when big slot releases are happening.
Undoubtedly, Mr. Smith has one of the most extensive selections of accepted payment methods of any casino currently in operation, which is great for those who may not want to go the standard credit card way of doing things. Along with all the usual suspects, members can make deposits using MoneyBookers, NETeller, Ukash, and more, with the minimum deposit amount having been set at a very agreeable £10.
In terms of withdrawals, it’s again a wall-to-wall tale of endless options that range from MoneyBookers to bank transfers to debit cards and so many more. Depending on your chosen method of withdrawal, your winnings will usually turn up in your account within about four hours, and this also happens to be one of the only casinos that handles deposits and withdrawals on weekends, rather than just weekday office hours. Minimum withdrawal limits have been set at £20, which is again pretty great.
The full UK payment method options are as follows:
- Deposits: Debit cards, credit cards, NETeller, MoneyBookers, Click2Pay, Ukash, Paysafecard, Entropay, bank wire, SpeedCard, and Ticket Premium.
- Withdrawals: Debit cards, credit cards, NETeller, MoneyBookers, Click2Pay, bank wire, Fast Bank Transfer, Paysafecard, and Entropay.
Customer service is always a biggie when looking for a casino to do business with long-term, so how does Mr. Smith fare in the face of such heavy competition? Well, to build a general consensus from the arsenal of customer comments currently making the rounds, it’s pretty clear the team here is pretty much on par with current standards.
Live chat services operate 24 hours a day and seven days a week, to which responses are generally offered in a matter of minutes. Messages submitted by email are reportedly replied to in an average of about four hours.
Perhaps the biggest downer of all in this department, however, is that the only telephone number on offer is a Maltese number, which means that unless you use Skype or a similar service, it’s going to cost you to call them … even though they do offer a call-back service.
There’s a great mobile version of the site on offer for those intent on taking their gambling on the road with them, powered by the same NetEnt software and with tons of the casino’s staple games and experiences on offer. From the visuals to the sound effects and all else besides, it’s every bit as good as the standard desktop version, though the mobile edition could arguably be a fair bit easier to enjoy with the touchscreen controls … assuming you’re on a larger smartphone or tablet PC. On the whole, it's very impressive for mobile gamers; give it a try and see what the fuss is all about. You can really see the difference between a young and modern company, that was all “mobile is key” from scratch on and some old companies still struggling to get this important mentality. Overall a great mobile product!
Always a huge plus point these days is when a brand takes things to the next level with a live casino service – just as you’ll find on offer here. If you fancy the idea of playing roulette, blackjack, or baccarat against real, live dealers more than facing off against the usual algorithms, you’ll be well catered to here. The system is polished and professional, and it presents little to no lag. It’s also one of the market’s easier platforms to get used to and has a reputation for being extremely welcoming for newcomers.
Perhaps the most unique attribute about Mr. Smith is the way in which the site as a whole has been designed to mimic the look, theme, and feel of a touchscreen gaming experience for both mobile and desktop gamers alike. Most of the pages feature little more than large icons, easy-to-use navigation bars, and colourful sliders – exactly as you’d find on the high-end mobile version. In addition, the way in which many of the slots have been grouped into hero, adventure, fairy tale, and high roller collections is pretty great.
Mr. Smith Affiliates
If you are no newbie in this business, you will quickly recognize the company behind Mr Smith is Betsson, the Nordic gaming giant, so there are also no surprises when it comes to the big focus on affiliates. The software is as usual coming from MyAffiliates and the commissions are starting at 30% and going up tp 50%. CPA deals are as always not listed on the page, but you should just talk with guys. Visit the affiliate programme….
Perhaps the best way of looking at the Mr. Smith Casino experience is as something of an illustration of progress in the field. Of course, whether or not it’s the kind of progress you’re into will make all the difference in your decision to get it, but in a world that’s slowly moving toward mobile as a primary web access medium, it just makes sense to follow the design of sites like these.
Generally speaking, there can be no disputing how easy the Mr. Smith site is to use … or how great it looks … or how many games are on offer. It ticks all the right boxes with the classics, while bringing in the latest in live casino action as a bonus. Speaking of bonuses, it’s not like any money is really being thrown out for free, but the deals on offer here are served up with far fewer caveats that you’d be hampered with elsewhere.
Perhaps the only real downside that could leave gamers with a sour taste in their mouths is the way in which any calls to the service team go directly to Malta. Online chat seems to work okay, but it’s always more reassuring to know you’ve got at least one local number to call if you have anything urgent to ask … which in this case is missing.
Still, there’s enough versatility and positives in there to largely overlook the downsides of the whole package, which puts Mr. Smith Casino on a level playing field with the rest of the industry’s top players – for the time being at least. It's definitely a step up from its origins as Harry Casino … and more than definitely worth checking out.