bet365 Casino Review

One of the best sites in the UK without a doubt. The casino is extremely secure, their game selection is vast, the mobile app is easy to use, and their customer support is exemplary.

bet365 Casino – One of the World’s Best

Looking for an honest and unbiased bet365 Casino review? This has been written from personal experience as a player to help you make an informed decision.

From a generous welcome offer and a secure betting environment to popular payment options and appealing mobile apps, I reveal why they’re one of the best around.

bet365 Casino New Player Bonus

50 Free Spins Offer

Bonus amount	50 free spins
Registration & deposit required?	Yes
Bonus code required?	No bonus code needed
Expiry date	7 days
Wagering requirements	None on the free spins
Minimum deposit	£10
Exclusions	All customer offers are limited to one per person.
Get bonuses now?	Head to the casino

When I joined the bet365 Casino I was given the opportunity to receive a New Player Bonus which was a nice touch and was good value. The amount that I could receive was 50 Free Spins on my first deposit and wager at the casino.

Compared to other casinos that I play at, this is a relatively generous offer from bet365 Casino for new customers. It comes with fair and transparent terms. There were no wagering requirements on the Free Spins, which was good to see, but they were only to be used on selected slots.

Many casinos tend to have requirements for their promotions, so, overall I found it to be a fair offer.

How to Claim the Welcome Offer

Here are the stages I followed to get the welcome bonus.

The promotion was easy to claim. I also found the wagering requirements were fair and competitive when compared to the other bonuses out there in the UK.

It’s always imperative to read the key terms of the bonus to avoid any surprises further down the line.

Important Wagering Requirements

As with any other online casino, there are significant terms and conditions attached to the bet365 casino bonus. I’ve always found this operator to be quite transparent in their terms and fair.

The main points to look out for include:

• Minimum deposit
• Bonus codes
• Wagering terms
• Wagering contributions
• Maximum payout
• Payment exclusions – eg. PayPal not an option for new players
• Expiry date

I am going to let them describe their own significant bonus terms and conditions. It’s vital to them, and us, that these are understood before new players look to take on the bonus.

Significant bet365 Casino Bonus Terms

• Deposit a minimum of £10 to Casino at bet365 and select the Claim box to qualify for 50 Free Spins. This is your ‘qualifying deposit’.
• Stake £10 on Casino games (excluding Live Dealer games and Live slots). Once the staking requirement has been met, your Free Spins will be credited to your account. You will have seven days from making your qualifying deposit to meet the £10 staking requirement.
• Bets on Roulette covering 67% or more of all betting positions, and bets on Baccarat on both Player and Banker, will not contribute towards the £10 staking requirement of this offer.
• Free Spins will be credited to your account automatically and must be claimed within seven days. You can claim your Free Spins by clicking Accept on the pop-up message, or by logging into your Casino account, opening a game and clicking Accept. Once accepted, you will have seven days to use the Free Spins. Any unused Free Spins, along with any winnings accrued, will be removed within seven days of claiming.
• Free Spins can be used on the following games: Age of the Gods: Book of Oracle, Age of the Gods: God of Storms II, Big Circus!, Blue Wizard Megaways, Gem Heat, Legacy of the Tiger, The Walking Dead and The Walking Dead 2.
• To use your Free Spins click on the Free Spins icon and press ‘Spin’. If you are on a mobile device or tablet, you will need to go to the menu at the top left of the game screen and click on the ‘Free Spins Bonus’ option to be able to play your Free Spins.
• This offer is only available to new and eligible customers.
• Full T&Cs apply

18+ | Please Gamble Responsibly | begambleaware.org

bet365 Casino Bonuses for Existing Players

There are a number of different promotions and opportunities for free spins or bonuses. Being a major player in the betting and casino world, they rotate the offers regularly. Some that I have come across include:

• Cashback promotions on table games like blackjack & roulette.
• Challenges at bet365 live casino.
• Slot Games Feast – A group of challenges and offers available over a certain time period.
• Christmas bonuses – There’s an offer most years. One example was the Advent Calendar promotion in 2020. Cash prizes and free spins can be claimed.

There is definitely value available to regular customers. This casino frequently looks to offer personalised offers and bonuses, via email in particular, which is a nice touch.

Numerous Games Available

bet365 Games Selection

Number of games	1700+
Best game	Rick and Morty Megaways
Daily jackpots	100+
Top slot	Age of the Gods
Best blackjack game	All Bets Blackjack
Live casino games	90+
Best mobile game	Baccarat
bet365 exclusives	70+
Biggest jackpot	The Goonies
Best roulette game	Premium Roulette
Top live game	Spin A Win
RTP range	Not specified
Other games	Poker • Baccarat • Sic Bo • Instant Wins • Bingo
Where to play?	Play casino games here

One thing is fair to say – that there is a huge range of casino games to play. These come very clearly from a range of different providers. The list above includes the games that I thought were the best on the site.

As I play slots regularly, I can easily identify some great casino games from Playtech.

bet365 have a full range of casino games available on mobile and desktop, including:

• Slots
• Blackjack
• Roulette
• Progressive jackpots
• Baccarat
• Video Poker
• Keno
• Card games

They also have other products. These include live casino games like blackjack & roulette, card games, poker, sports betting, and bingo. They really stand out if you like the overall betting experience.

Exclusive bet365 Games

There are some original games that are exclusive to the casino. I played Underground Apocalypse and Electro Aztec, but there are over 50 to enjoy, including:

I would highly recommend these to anyone looking for unique bet365 slots.

Stakes to Suit All Bankrolls

Whether you’re a beginner or a veteran, there is a good choice of games from low to high stakes. The selection is great compared to other leading operators – they cater to a wide range of players.

bet365 Min & Max Bets

Slots min bet	£0.05
Slots max bet	£100
Blackjack min bet	£0.50
Blackjack max bet	£2,500
Roulette min bet	£0.10
Roulette max bet	£2,000
Baccarat min bet	£10
Baccarat max bet	£2,500
Poker min bet	£0.50
Poker max bet	£1,000

bet365 Online Casino Software

Many top UK casinos offer numerous games from a number of leading software providers and this operator is no different. I came across titles from some of the top suppliers, including:

• Microgaming – Top titles include Secret Romance and Golden Princess, but player favourite Mega Moolah is not an option at this casino.
• Playtech – Age of the Gods slots are including in the list of games on offer.
• NetEnt – Mega Fortune is a leading jackpot slot enjoyed by many players.
• Big Time Gaming – Provider of leading Megaways titles including Bonanza and Star Quest Megaways.
• IGT – Creators of the popular Cleopatra slots, including MegaJackpots.

I was also able to utilise their search function to find games from a particular provider, which was extremely useful.

If you’re like me and want to see a list of games from one supplier, typing their name into the search bar can achieve this. Not all operators have this feature, so it was great to see that bet365 Casino offers it.

bet365 Live Casino

I was happy to see so much variety on offer at bet365’s live casino. Not only did I see popular roulette and blackjack games, but there is also an exclusive area, will all titles showcasing impressive HD or 4K graphics.

They have numerous roulette, blackjack, and baccarat options. I am a low stakes bettor, so it was great to see tables offering varied stakes. If you prefer higher stakes, some tables go up to a maximum bet of £2,500.

What I liked about the whole live casino set up was just how simple it was to navigate to a game. They were simple to find and the interface was easy on the eye. It’s one of the best layouts I’ve come across.

My personal favourite was a game show called Spin a Win. You simply pick a number as the presenter spins the wheel. The higher the number, the higher the multiplier if it lands. I could also chat with others during the game, which was a nice touch as I didn’t feel like I was playing alone.

Safety and Security

bet365 Casino Security

Trusted?	Highly secure and reputable
Licence	Numerous including UK
SSL	Yes. 256-bit
Safe since	2000
Ever blacklisted?	No
eCOGRA member	Yes
Two-step verification	Yes
Owned by	Denise Coates, John Coates, Peter Coates

The safety and security of my personal data is of paramount importance to me, as it is to you. Rest assured bet365 casino looks after its players. They use the highest encryption technology to ensure nobody’s information is ever compromised.

They have logos and detailed information on responsible gambling in the footer of their site. It proves to me that they care about me as a player. There are direct links to charities such as GamCare if I ever need it.

I can access the terms and conditions in the footer as well as information around fair payouts, which was interesting to read. It reassured me that all bet365 games are completely fair and random.

Licenced in the UK

Looking at the information in the footer of the site, it clearly states that this operator holds a valid licence in the UK with a registered office in Malta. As part of my research for this bet365 Casino review, I also checked for any other areas they were licensed in. They include:

• UK
• Malta
• Gibraltar
• Mexico
• Australia
• Denmark
• Italy
• Spain
• USA (New Jersey)

This shows me that they can be trusted as a brand and that they comply with strict rules and regulations in multiple jurisdictions. The list includes some of the toughest authorities in the world.

For example, some important rules in place with the UK Gambling commission are regulations on advertising, anti-money laundering, and preventing underage betting. I found that bet365 meets the highest standards by having strong measures in place.

Furthermore, I can see that they are committed to safety and game fairness due to the number of licences they are able to consistently maintain.

An Award-winning Casino

Innovation and consistently high standards have led to them receiving numerous awards over the years. From picking up Operator of the Year with EGR in that past to acclamation at the SBC awards, it shows that bet365 are highly thought of in the industry.

EGR and SBC are leading news and media companies in the iGaming space, so to receive awards for their work from them holds the brand in high esteem.

They often do things differently from their competitors, which makes them stand out. Points of note include the ‘Extra’ section on their website. This includes the most up to date betting news among other things.

They also provide detailed casino guides to help players understand how to play the classics.

bet365 Withdrawal and Deposit Options

bet365 Casino UK Payment Methods

Payment Method	Min Deposit / Min Withdrawal	Withdrawal Timeframe
	£5 / £5	1 Hour – 5 Banking Days
	£5 / £5	1-5 Banking Days
	£10 / £10	Within 24 Hours
	£5 / N/A	N/A
	£5 / N/A	N/A
	£100 / £5	1-5 Banking Days
	£5 / £5	Within 24 Hours

One thing that I haven’t experienced to the fullest is every single payment method that bet365 online casino offers to UK players. However, the ones I have are three of the best casino payment methods available today – debit cards, Apple Pay, and PayPal.

But it’s important to note here that PayPal is not available to new players, only existing ones.

Personally, I think PayPal casinos are some of the best in the industry. This is because it’s such a quick and efficient, yet safe and secure payment method.

Deposits are instant, whilst the withdrawals are often faster than other casinos. PayPal has taken no more than one day, but debit cards can be a lot quicker.

Fast Payouts with a Debit Card

For anyone with VISA direct, it’s possible to receive your winnings within four hours. The service is available 24/7, 365 days of the year.

Many of the major UK banks support the service. Once you confirm your bet365 withdrawal, expect to see it hit your account a lot quicker than usual. It was available to me and the funds were back in my account within two hours.

bet365 Mobile Casino

bet365 Casino App

Available on iOS?	Yes. iOS 10.0 or later required
Available on Android?	Yes. Android 4.2 or higher required
Mobile games	1650+
Live mobile casino?	Yes
Usability	Simple and intuitive
Best mobile game	Starburst
Mobile web?	Yes
Browser access	Yes. Available on all standard browsers

Much like the desktop site, the bet365 mobile casino UK app works really well. It is completely functional and is easy to navigate. I personally only use the Android app, but they have an iOS version in the App Store.

In fact, there are separate apps for each product, with the following available at the respective Android and iOS stores:

• Games
• Casino
• Live Casino
• Sports Betting
• Slots
• Poker
• Bingo

There is also a fully optimised mobile website too if you prefer not to download anything. However, I found it a lot easier having an app for what I wanted to play. Each app only takes up around 75MB on your device, which is negligible.

I could perform all the same betting functions on the bet365 casino app as the desktop site. Functions such as depositing and withdrawing, playing the best mobile casino slots and contacting customer support when needed.

As casino apps go, it’s always been one of my favourites as I find it easier to use than others. I personally found Starburst to be the best game for mobile. The gameplay is fun and enjoyable.

Touch ID on the App

If your smartphone has Touch ID, Face ID or Fingerprint Login capability, you can enable this to use with any of the apps. Once active, login to the app and you will be presented with a pop-up on this. Simply follow the onscreen instructions so that you can use this for any future logins.

It adds an extra layer of security for players and not many other UK casinos can boast this feature.

Customer Support 24/7

bet365 Casino UK Support

Telephone number	0800 028 8365 (Freephone)
Live chat	Yes. 24/7
Response Time	Approximately one minute via live chat. Emails can vary depending on the time of day.
Email	[email protected]
FAQ section	Yes
Languages	20+ including English

Much like with the bet365 payment methods, I haven’t experienced all methods of customer service that are available to UK players.

Part of the reason is that I’ve been largely impressed with this operator and haven’t had many issues to report. When I do have a question, the excellent ‘help’ page which is essentially a large list of FAQs, is extremely helpful.

Outside of this, I’ve used the Live Chat feature on occasion which has always had a quick turnaround, not to mention the helpful staff on the other end of the chat.

bet365 live chat runs 24/7 so there’s always someone available to sort your issues at whatever time of the day you may be playing. I have also used the email function in the past, which took a few hours to receive a response from.

On the ‘contact us’ page, the following options are available:

Tips & Tricks

I would recommend making use of their search function if you need to find a game. It’s a lot quicker than scroll through the hundreds available. It’s also great to use if you want to see a list of games from one supplier.

Use bet365 live chat for quick answers to questions that aren’t a common query. I found that their agents respond quickly, they’re knowledgable and very professional. I got a complete answer on every occasion.

Where Does the Casino Need to Improve?

After writing this bet365 Casino review, I couldn’t fault them as an operator. I am very happy with the games on offer and the service they provide. If I was to pick out one point, it would be that the website can feel a little cluttered at times.

This is why it makes sense to utilise one of their apps if you are playing at bet365’s mobile casino. With separate ones for each product, it’s arguably a more user-friendly experience.

Conclusion

You should have a good understanding that our personal experiences with bet365 have been really positive. From their New Player Bonus to the product itself on desktop and mobile, and from payment methods through to those on customer support.

If you’re in the market for a new online or mobile casino, then it makes sense to consider this leading UK site.