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bgo Casino Review – A Responsible UK Operator
bgo has been one of the leading casino, slots, and bingo sites since 2012. But how do they compare to the competition in the UK?
Our experts unveil important details on their weekly rewards scheme, slots tournaments, overall security and more. This in-depth bgo casino review will allow you to make an informed decision.
Welcome Bonus up to 500 Free Spins
|Bonus amount||Up to 500 free spins|
|Registration & deposit required?||Yes|
|Bonus code required?||No|
|Additional T&Cs||Any Free Spins won from the Mega Wheel can be used on the Twin Spin game only (worth 50p each) • You cannot withdraw any of your Bonus Balance until the wagering requirement has been met|
|Expiry date||Free Spins expire after 24 hours. Bonus expires after 7 days|
|Minimum deposit||£10 – Skrill and Neteller excluded|
|Get bonuses now?||Head to the casino|
New players can claim the bgo welcome bonus once they’ve successfully registered. It gives you the chance to win up to 500 free spins on the Mega Wheel.
All you need to do is deposit a minimum of £10 and then head to the Rewards Hub. A token will be waiting there for you. Simply select this to be taken to the Mega Wheel. You get one spin and have a chance to win a maximum of 500 free spins.
The bonus is for the Twin Spin game only, and each free spin is worth £0.50. This is higher than some of the competition as it’s more common to see each spin set at £0.10. Any potential winnings can then be used on a number of selected games.
It’s important to note that there is a chance you could land on zero and not win any free spins at all. There are also many lower values included on the Mega Wheel under 100.
65x wagering applies. This is on the high side when compared to other top casino welcome bonuses. It’s not going to be easy to turn over but it’s not impossible to achieve.
Maximum winnings are capped at £150 and you’ll have 24 hours to use the free spins initially. The bonus expires after seven days, so make sure you attempt to wager the amount before it is removed.
Overall, although the advertisement for 500 free spins is appealing, you could deposit £10 and win nothing. Compared to other welcome bonuses it’s below par, especially when you also factor in the tough 65x wagering requirements.
Furthermore, the maximum win of £150 is lower than bonuses at many other sites where you typically see winnings capped anywhere between £150 and £500.
How to Claim the Welcome Offer
We understand that a bonus is not always easy to understand. Here’s our helpful step-by-step guide to make it easier for you.
How to Get the bgo Welcome Bonus
- Visit the site and sign up for a new account.
- Deposit a minimum of £10 using any method apart from Skrill or Neteller. No bonus code is required.
- Go to the Rewards Hub and use the awarded token to open the Mega Wheel.
- Spin the wheel to win up to 500 bgo casino free spins.
- Wagering any bonus funds from the free spins 65 times.
- Withdraw any potential winnings using your preferred payment option.
Key Terms and Conditions
- UK only.
- Win up to 500 free spins from Mega Wheel on first deposit.
- 24-hour expiry.
- Max bet £2.50.
- Max spins win £8 per 10 spins.
- Maximum bonus win £150.
- Selected games only.
- 65x wagering on winnings.
- No Neteller/Skrill.
- Full T&Cs apply.
Other bgo Bonuses and Promotions
The sign of a top operator is one that has ongoing promotions for existing customers. bgo bonuses are quite infrequent in truth once the welcome offer has been claimed, but there is a unique loyalty programme for players.
At the time of writing this bgo casino review, the operator had the following promotions available:
- Rewards Hub – Earn free spins and cash bonuses every week.
- Tournaments – High adrenaline slot contests with cash prizes.
- Bingo bonuses – Numerous promotions such as free rooms and mobile-specific bonuses.
Players must opt-in to the Rewards Hub to start collecting points. Players start on the blue tier, and the aim is to gather enough points to move up to the silver and gold tiers. There is a platinum tier, but this is by invitation only.
It’s not specified, but live chat advised us that you’d need to frequently bet a high amount to be considered for the platinum tier.
The points reset every Sunday evening and there are 10 levels to reach in each tier. Rather than get a reward for each level, you’ll receive what you finish on. Any bonuses will be credited to your account by 6pm the following Monday.
It’s a unique loyalty scheme that isn’t copied anywhere else. Essentially, the more you play, the better your chances are of a bigger reward such as faster withdrawals or special event invites. Overall, it’s a good loyalty program and makes up for the lack of other ongoing bgo bonuses.
You may have come across this type of promotion at other leading UK casinos. There are four tournaments to choose from that include bgo slots. They are:
- Breakfast Club – Available every day from 6am – 9am.
- Lucky Break – Available every day from 11am to 2pm.
- Daily Drop – Available every day (except Friday & Sunday) from 6pm to midnight.
- bgo Big One – Available every Friday from midday to midnight.
In most cases, you simply need to have made a deposit within the last 24 hours to qualify for free entry into any of the tournaments. But please ensure you read the full terms and conditions so that you understand it all.
What makes this promotion stand out is that there is plenty of variation with different bgo games and tournaments. Some casinos don’t offer that and often stick to the same weekly events with the same slots.
For anyone who enjoys bgo bingo, there are many promotions on offer that change throughout the year. With the chance to win a share of £500,000 every weekend as well as many other bonuses, this operator is a great choice for any bingo enthusiast.
Explore Over 1300 Games
|Number of games||1300+|
|Top slot||Gonzo’s Quest Megaways|
|Best blackjack game||Majority Rules Speed Blackjack|
|Live casino games||80+|
|Best mobile game||Adventures Beyond Wonderland|
|Biggest jackpot||Mega Fortune|
|Best roulette game||Age of the Gods Bonus Roulette|
|Top live game||Quantum Roulette Live|
|Other games||Poker • Baccarat • Bingo • Sic Bo • Instant Wins • Virtuals|
|Where to play?||Play casino games here|
This operator boasts over 1300 games that players can enjoy. It’s not the largest casino library in the industry but it’s certainly not the smallest. There are also two exclusives available – bgo branded Megaways and Curse of Anubis.
When compared to other sites with their own titles, two is on the low side. But not all operators have exclusives available, so it’s great to see bgo customers have the choice of these unique options.
Most of the top casino games are listed, but there are a few missing that you would find at leading UK sites. One example is Jammin’ Jars by Push Gaming. This has proven to be a favourite with players in recent years, but games by this software supplier are not currently supported at bgo online casino.
You won’t find Big Time Gaming’s Wild Flower or 4ThePlayer’s 9k Yeti either. Big Time Gaming is supported at bgo, so we’re disappointed not to see all of their games listed. After chatting to live support, we were advised that these may be added in the future.
bgo games are divided up into the following categories in the navigational menu:
- V Sports
This makes it easier for players to navigate to their favourite games. There’s also a search filter to avoid scrolling through the hundreds of listed titles.
However, for anyone who prefers to filter by software provider, this option isn’t available. bgo slots are divided into sections such as Sports, Irish, and Egyptian, but not supplier. Unless you know what you’re looking for, scrolling through the different titles is the only option.
New bgo slots and games are released on Tuesday and Thursday every week. These will be announced on the promotions page.
Games from Low to High Stakes
With a fairly good selection overall, there are bgo slots and games to suit all bankrolls. Players can bet as low as £0.10 and as high as £1,000 per stake. This UK operator is very serious about responsible gambling, which is why they have a sensible maximum limit of £1,000 in place.
There are many other casinos offering higher stakes of up to £50,000 per bet, but you won’t find any game above £1,000 max bet here.
|Slots min bet||£0.10|
|Slots max bet||£25|
|Blackjack min bet||£0.10|
|Blackjack max bet||£1,000|
|Roulette min bet||£0.10|
|Roulette max bet||£1,000|
|Baccarat min bet||£1|
|Baccarat max bet||£1,000|
|Poker min bet||£0.50|
|Poker max bet||£250|
Choice of Software
With slots from many of the industry’s best software developers, you’ll find some of the most popular games at bgo online. The software available includes:
- NetEnt – Popular slot Starburst is one of a number of top titles from this provider.
- IGT – Creators of the Cleopatra series of slots.
- Blueprint – The Goonies is a top choice.
- Big Time Gaming – Providers of the best Megaways slots including Extra Chilli Megaways.
- Microgaming – Immortal Romance and top jackpot slot Mega Moolah are both available.
- Playtech – The Age of the Gods slots series are top picks. There’s also a live version that players can explore at bgo’s live casino.
When compared to the best sites in the UK, there are just a few things lacking that puts them in the category below. Jammin’ Jars and other popular titles are missing, and, arguably the leading live games provider, Evolution, does not feature.
Evolution supplies industry-leading titles such as Crazy Time, Monopoly Live and Lightning Roulette. Their absence means that you’re missing out on some of the best live games on the market.
bgo Live Casino
As part of our bgo casino review, we found that it’s solely a live Playtech casino. There are plenty of games available, but the lobby doesn’t offer as much variety compared to others who have titles from more than one supplier.
Once you’re in the Playtech lobby, you’ll come across the following choices on the navigational menu:
- Recently played
- Most popular
- Game shows
- Live bingo
- Sic Bo
- Dragon Tiger
Although the big live games from Evolution are missing, there are still over 80 top titles to pick from.
If you stay in the lobby for too long without selecting a game, note that you will be taken back to the homepage and logged out of your account.
Prefer a language other than English? There are bgo live casino games available in Greek, Turkish, German, Portuguese, Romanian, Italian, and Hindi.
Is bgo Safe?
|Trusted?||Highly secure UK operator|
|Licence||UK and Alderney|
|Owned by||BGO Entertainment Ltd|
Playing in a safe gaming environment is one of the most important factors to consider when searching for an online casino to use. Rest assured this is a secure casino. They’ve been keeping players protected since 2012.
They use 128-bit encryption technology to ensure all personal information remains safe and is never compromised.
Additionally, regular audits are carried out by independent organisations to make sure games are always fair and random. This is a standard requirement these days and every legitimate UK casino must undergo the same stringent checks.
Licenced in the UK
bgo holds a valid UK Gambling Commission licence as well as one from the Alderney Gambling Control Commission. They adhere to strict regulations set out by each authority and continue to maintain high standards.
The fact that this reputable casino has maintained these licences for some time proves that they’re committed to ensuring game fairness and keeping players safe.
bsafe Responsible Gambling Initiative
bgo online casino goes out of its way to ensure player safety and that their customers enjoy games at a level that suits them.
This is why bsafe was introduced. It is designed to help players stay in control. There are five different account levels that are automatically set up with varying monthly loss limits.
Accounts are regularly reviewed by the player safety team to ensure customers are betting within their means.
It’s a very encouraging program that allows players to stay safe, stay in control and have fun at the same time.
If you ever want to adjust your own limits, this can be done easily on the responsible gambling page under ‘Account’. Players can utilise the following tools:
- Deposit limits
- Loss limits
- Session reminders
If you ever feel you need additional support, there are links on the responsible gambling page to helpful organisations such as GamCare and Gambling Therapy.
The bgo casino minimum deposit is set at £10 across the board, which makes it easy to remember. But what’s slightly disappointing is the number of options available.
Please note that UK casinos no longer accept credit cards.
It’s great to see that PayPal is listed, but when you consider Skrill and Neteller are excluded from the bgo welcome bonus, you’re only left with a couple of options.
It’s important to get as much up to date information as possible during our bgo casino review. As a result, we spoke to support via live chat to ask about future payment options. We were advised that there are no immediate plans to add top e-wallets like Apple Pay or MuchBetter.
The bgo withdrawal time is also on the slow side. This is due to a pending period of 24-48 hours before any payments are processed. We’d like to see this improved in the future as there are plenty of other top casinos offering much faster payouts.
bgo Mobile Casino
|Available on iOS?||Yes. iOS 9.0 or later required|
|Available on Android?||Yes. Android 5.0 or higher required|
|Live mobile casino?||Yes|
|Usability||Easy to use and navigate|
|Best mobile game||Adventures Beyond Wonderland|
|Browser access||Yes. Available on all standard browsers|
As an established online casino, it’s no surprise to see apps available for both Android and iOS devices. You can find these in the Google Play or Apple App Store respectively. You can also play on the bgo casino mobile browser if you’d prefer.
When comparing the two, we did notice that the app is a little quicker than the web browser, but the difference is minimal.
Desktop features are replicated on smaller screens for players to enjoy on smartphones or tablets. This includes over 1300 games and a live casino suite full of Playtech games.
The mobile layout is simple to understand and it’s easy to go to another part of the casino. The navigational bar in the middle of the page is useful, so too is the menu in the top left-hand corner of your device. This is also where you’ll find the search function.
Overall, this operator offers players a pleasant mobile gaming experience in 4K and HD. It may not stand out in terms of unique features or an innovative design, but it’s really easy to get the hang of. It’s also worth noting that the bgo bonus for new players can also be claimed on mobile devices.
|Phone||No bgo contact number|
|Live chat||Yes. Available from midday to 7pm daily|
|Response Time||Approximately a minute via live chat. 2-3 hours via email|
One of the prerequisites for many casino players is the need for round the clock support. Unfortunately, bgo live chat is only available between midday and 7pm each day. Outside of these hours, players are encouraged to use the email contact form on site. However, replies via this channel will only arrive during the working day.
During our bgo casino review, we found that they don’t offer customer support via their social media channels. Although they do state that their Facebook and Twitter pages are options, both accounts have not been updated for a long time.
There is a comprehensive FAQ section answering the most common queries. It can be found by selecting ‘Help’ on desktop to the right of the page. If you’re playing at bgo casino on mobile, it can be found in the main menu under the same name.
Many of the basic questions are answered in detail, and it’s presented in a way that makes it very easy for the user to read on any device. It’s a solid list of common queries that’s on par with some of the best FAQ sections on the market.
There’s a separate FAQ section in the live casino area. You will see ‘FAQ’ on the navigational menu. The most frequent concerns are addressed here.
This operator still allows handwritten communication. If you would prefer to write a letter, feel free to send it to:
- bgo Entertainment, Inchalla, Le Val, Alderney, GY9 3UL
Don’t expect a quick reply, but the support agents on bgo live chat advised us to expect a response in around 10 working days.
Tips & Tricks
We highly recommend making your first deposit with PayPal or a debit card. Skrill and Neteller deposits do not qualify, so avoid these until after the welcome bonus has been claimed.
The loyalty rewards are a great perk for existing players. But if you do not reach at least Level one for four consecutive weeks you will automatically be opted out. Make sure you play regularly to continue receiving bonuses from the Rewards Hub.
Players can find information on any recently added titles at bgo online under the ‘Promotions’ tab. New game releases occur every Tuesday and Thursday. This is great to see as it means the number avalable will consistently rise throughout the year.
Where Does the Casino Need to Improve?
Our bgo review highlighted the lack of payment options currently available. We’d like to see popular methods such as Apple Pay, Google Pay, and MuchBetter added in the future. These are all top picks nowadays and most of the big names in the industry list at least one.
Payouts are not as quick as many competitors, and we’d like that to change in the future. There’s a pending period of 24-48 hours before any payments are processed, which is a negative for us because some casinos can pay funds back into your account within hours.
There’s a lack of live games compared to other leading UK casinos as bgo only offer titles by Playtech. We’d like to see Evolution added in the future as some of the most popular games in the industry are produced by them.
We’d like to see bgo live chat available 24/7. Many players are online outside of the current opening hours of midday to 7pm. Additionally, with many operators now offering live chat at any time of the day, this casino is lagging behind.
The bgo welcome offer isn’t as generous as most other promotions in the industry. This is because there is a chance no sign-up bonus will be awarded to you at all, which is not very enticing.
Furthermore, 65x wagering on the welcome bonus is high and these two reasons alone may put a lot of players off.
bgo online casino is a safe betting environment offering players a unique loyalty scheme and many other additional benefits.
Packed with over 1300 games, casino veterans and newcomers alike will find a varied selection of new titles and classic favourites. Begin your journey with a spin of the Mega Wheel and the chance to win 500 free spins.
What is the bgo welcome bonus?
The bgo bonus for new customers is up to 500 free spins via the Mega Wheel. However, please note that there is a chance you won’t win anything.
Is bgo legit?
Yes, bgo online casino is a completely safe and secure environment. They’ve been around since 2012 and have the best security measures in place to ensure players are always protected.
How long do bgo withdrawals take?
E-wallets are the quickest way to receive the funds back to your account. However, the bgo withdrawal time differs depending on the payment option you’ve chosen. We cover the timeframes and limits in our review.
How many bgo games are there?
There are over 1300 bgo games for players to enjoy. Whether you prefer liver dealer tables, games shows or slots, there’s something for everyone.
Is bgo live chat 24/7?
No. bgo live chat is available 7 days a week from 12:00pm until 7:00pm.