casilando-casino

Casilando Review

Updated: 02/07/2021
Info
Bonus100% Up to £300 & 90 Bonus Spins
Bonus T&Cs

New UK customers only.
Minimum deposit is £10.
35x on bonus winnings.
Maximum bets when using bonus funds are £5.
Not all games contribute fully to wagering requirements.
Bonus free spins are valid for 10 days.
Bonus funds valid for 30 days.
Full Bonus T&Cs Apply. #ad

Deposit MethodsDebit Card, PayPal, Skrill, Neteller, Trustly, Bank Transfer, paysafecard
Software
1x2gaming, 2 By 2 Gaming, Bally Games, Barcrest, Big Time Gaming, Blueprint Gaming, ELK Studios, Evolution, Games Warehouse, Leander Games, Lightning Box, Merkur, Microgaming, NetEnt, NYX Interactive, Play'n GO, Quickspin, Rabcat, Realistic, Red Tiger Gaming, Relax Gaming, Scientific Games, Thunderkick, WMS
LicencesUK
Last UpdateLast updated on
Offer
£300 BONUS
100% Up to £300 & 90 Bonus Spins
New UK customers only • Minimum deposit is £10 • 35x on bonus winnings • Maximum bets when using bonus funds are £5 • Games contribute differently to wagering requirements • Bonus free spins are valid for 10 days, bonus funds for 30 days • Full T&Cs Apply. #ad
Greg
This ever-improving UK casino offers a great online gaming experience. With round the clock support and plenty of games to choose from, Casilando gets a thumbs up from me.

Casilando – A Premium Casino

Looking for an honest Casilando review? You’re in the right place. We reveal why this UK site is building a strong reputation in the industry.

Explore well over a thousand games and exciting promotions. Is this casino safe? Do they accept PayPal? How good is their customer support? We reveal the answers to these and much more in our review.

The Pros of Casilando
  • Over 1200 games
  • Generous welcome bonus
  • PayPal is accepted
  • 24/7 customer support
  • 90+ live blackjack tables
  • Over 100 software providers
The Cons of Casilando
  • No phone support
  • No FAQ section
  • Could offer more live roulette games

Welcome Bonus up to £300 & 90 Free Spins

Casilando New Customer Offer
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Get bonuses now?Head to the casino!
Bonus amountUp to £300 plus 90 free spins
Registration & deposit required?Yes
Bonus code required?No
Expiry dateBonus within 30 days, free spins within 10 days.
Wagering requirements35x
Payment exclusions?No
Terms & Conditions18+. New players only. Min deposit £10. Bonus spins are valid on Book of Dead only. Bonus funds are 100% up to £300. 35x bonus wagering. Bonus funds must be used within 30 days, spins within 10 days. Full T&Cs apply.

New Casilando players can get a 100% first deposit bonus up to £300 as well as 90 bonus spins. It’s a generous offer as many UK welcome promotions don’t offer as much as £300.

casilando welcome bonus for new UK players

All you need to do is deposit up to £300 initially and you’ll get those funds matched in full. You’ll also get 90 free spins on Book of Dead. It’s a very popular slot and many top UK welcome bonuses tend to offer spins on either this game or Starburst.

Please note that the minimum deposit for this welcome offer is £10, which is a common amount among many UK operators.

How to Claim the Welcome Offer

How to Get the Welcome Bonus - Step-by-Step

  1. Visit Casilando
  2. Register for a new account
  3. Deposit a minimum of £10
  4. No bonus code is required
  5. Get a 100% matched deposit bonus up to £300
  6. Receive 90 free spins on Book of Dead
  7. Wager the bonus amount and any free spins return 35 times
  8. Withdraw any potential winnings via your preferred payment option

Key Bonus Terms & Wagering Requirements

  • 18+.
  • New players only.
  • Min deposit £10.
  • Bonus spins are valid on Book of Dead only.
  • Bonus funds are 100% up to £300 and separate to Cash funds.
  • 35x bonus wagering requirements apply.
  • Only bonus funds count towards the wagering requirement.
  • £5 max bet with bonus.
  • Bonus funds must be used within 30 days, spins within 10 days, otherwise any unused shall be removed.
  • Full T&Cs apply.

These terms are fair and attainable in comparison to other top bonuses in the UK. The wagering is sometimes quite high at 40x or 50x, so it’s nice to see Casilando has them set at a realistic 35x.

Another positive is that there are no payment exclusions. Many promotions can exclude e-wallets for example, but every choice is covered here.

Promotions for Existing Casilando Casino Players

Promotions come and go throughout the year at Casilando. In the past, they’ve had prize draws, no deposit bonuses, and free spins offers. At the time of writing, there’s just the welcome offer and their appealing loyalty points program.

Turn Loyalty Points into Cash

Players are automatically enrolled in the loyalty programme upon signing up. Once you’ve entered your Casilando login, go to ‘Account’ and then click ‘Loyalty Points’ to see how many points you currently have.

Every time you spend money, points will be accumulated. These can then be exchanged for cash. 250 points are equivalent to £1, and there’s a daily maximum of 10,000 points that you can redeem.

For every £10 you wager, here’s what you can expect in terms of returns:

Game Type Loyalty Points
Slots 2
Scratch cards 2
Bingo 1
Video poker 1
Blackjack 0.50
Roulette 0.25

Not all UK casinos offer a loyalty programme, so this is another advantage Casilando has over the competition.

Discover Over 1200 Games

Casilando Casino Games
Where to play?Play casino games here
Best gameRoulette
Progressive jackpots40
Top slotMega Fortune
Best blackjack gameBlackjack Party
Live casino games100+
Best mobile gameRoulette
Number of games1200+
Casilando exclusives0
Biggest jackpot£6.6 million (Mega Moolah)
Best roulette gameLightning Roulette
Top live gameCrazy Time
RTP range92% – 99%
Other gamesBaccarat • Sic Bo • Poker • Game shows • Scratch cards

With 1200+ games to pick from, Casilando outshines some of the best-known UK casinos with the amount they offer.

casilando casino top games

You’ll find all of the top titles listed from an incredible list of 113 software providers. This is one of the largest game libraries we’ve come across. This casino’s variety of games is one of the best in the industry.

You can access most slots without the need to deposit any funds. This is useful if you just want to get a feel for how a slot looks and whether the game mode interests you. However, some titles are not accessible without a funded account.

What sets Casilando apart from many other UK sites is how simple they make it for players. It’s easy to find your favourite games. In their navigation bar, they list games by the following categories:

  • Top games
  • New games
  • Slots
  • Live casino
  • Table games
  • Jackpots
  • Other games
  • Providers
If you want to find a certain type of them, utilise the search bar. Simply type ‘fantasy’ to find these kinds of games. Or if you want to find all of the games that offer a bonus feature, you can also do that by searching ‘bonus game’.

With over 1000 slots, 40 jackpots, and plenty of live table games, Casilando casino caters to all players.

Minimum and Maximum Bets Per Casino Game

Casilando Casino Min & Max Bets
Slots min bet£0.10
Slots max bet£200
Blackjack min bet£0.10
Blackjack max bet£10,000
Roulette min bet£0.10
Roulette max bet£10,000
Baccarat min bet£0.20
Baccarat max bet£15,000
Poker min bet£0.50
Poker max bet£5,000

100+ Software Providers

Casilando casino lists games from over 100 suppliers, which is well above average in comparison to other top UK sites.

Big Time Gaming offers the most games, closely followed by the likes of leading software companies Play’n GO and NetEnt. Other top providers available to players include:

  • Microgaming – Top games like Games of Thrones and Mega Moolah are available.
  • Big Time Gaming – The creators of Megaways slots and Megaclusters.
  • Push Gaming – Increase your multipliers with Jammin’ Jars.
  • IGT – Suppliers of the popular Cleopatra slots.
  • WMS – 24 titles on offer including Raging Rhino Rampage and Gorilla Chief 2.
  • Blueprint – The Goonies is a favourite with online casino players.
  • Barcrest – Three top Rainbow Riches games are on offer.
If you have a favourite supplier, you can filter the games available by the one you prefer. For example, click ‘providers’ in the navigation bar, and then choose ‘Bally’ if you want to list every game offered by this company.

Casilando Live Casino

Casilando list 18 options in their live casino suite. But although some of them look like games, they’re actually a gateway to the Evolution Gaming lobby that lists many variations of the following games:

Roulette – 11 tables
Blackjack – 90 tables
Poker – 6 tables
Baccarat & Sic Bo – 19 tables
Game Shows – 7 games

There are 90 blackjack tables available, which is a huge offering when compared to many other live casinos in the industry. Although there are only 11 roulette tables, there are numerous versions ranging from £0.20 to £10,000 per bet. There are games that suit all bankrolls.

casilando live casino games

Many popular live choices at Casilando.

casilando live lightning roulette

Lightning Roulette is a top pick.

casilando live classic speed blackjack

Choose from 90+ blackjack tables.

casilando live speed baccarat

Various baccarat tables to suit all bankrolls.

Is Casilando Safe?

Casilando Casino Security
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Trusted?Trusted?
LicenceUK, Malta, and Sweden
SSLYes2017
Safe since
Ever blacklisted?No
eCOGRA memberNo
2 step verificationNo
Owned byWhite Hat Gaming Limited

Casilando is a highly trusted casino that’s been around since 2017. Owned by reputable platform company White Hat Gaming, the site uses 128-bit Secure Socket Layer (SSL) encryption technology. This means that your data will never be compromised.

They also take responsible gaming very seriously. This gives players peace of mind as there is useful information and helpful links if you ever need to control your betting.

It’s really simple to set deposit limits and even self-exclude if required. Simply head to your account and click ‘About Responsible Gambling’. With a couple of clicks, you’re able to set different limits. If you would like to close your account completely, the live chat team can do that for you quickly.

Please note that if you do close your account with Casilando, it will be applied to all online accounts held by you in the network, which includes sister sites like Captain Spins and Jonny Jackpot.

Multiple Licences

Casilando holds a valid licence from the UK Gambling Commission (UKGC). The casino also holds licences in Malta and Sweden, which highlights how trustworthy the site is.

These are three of the strictest authorities in the world, with each one having their own set of rules and regulations from licencees.

For example, the UKGC consider important factors such as anti-money laundering, advertising regulations, and codes of practice. This casino has strong measures in place and maintains high standards at all times.

Deposit & Withdrawal Options

Please note that UK casinos no longer accept credit cards.
Casilando UK Payment Methods
Payment MethodMin Deposit / Min WithdrawalWithdrawal Time
Visa£10 / £103-7 Working days
Mastercard£10 / £103-7 Working days
PayPal£10 / £10Within 72 hours
Skrill£10 / £10Within 72 hours
Neteller£10 / £10Within 72 hours
Paysafecard£10 / N/AN/A
Trustly£10 / £103-7 Working days
Bank Transfer£10 / £103-7 Working days
Should you have a balance less than the minimum withdrawal amount you may still withdraw the full balance by contacting customer support.

The minimum deposit is £10, which is common among the best UK casinos. However, the withdrawal times are slower on average as there’s a 48 hour pending period with all payments before they’re processed.

Casilando Mobile Casino

Casilando Mobile App
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Available on iOS?Yes. iOS 9.0 or higher required.
Available on Android?Yes. Android 4.0 or higher required.
Mobile games1200+
Live mobile casino?Yes
UsabilityVery simple to navigate and loading times fast.
Best mobile gameLightning Roulette
Mobile web?Yes
Browser accessYes. Available on all standard browsers.

As we move towards a mobile-first way of playing with online casinos, a native app is something many UK players look for with a new site. The good news is that there is a Casilando app available on both Android and iOS.

You won’t find the app by searching in the Play Store on the App Store. The only way you can get it is by heading to the mobile site initially. You will then see an option to download the app once you’ve used your Casilando login to access the site.

Although it doesn’t specify any minimum requirements, we tested the app on iOS 9.0 and Android 4.0 and it worked well on both.

The layout is simple and the navigation bar is the same as you’ll find on the desktop site. With a menu at the bottom of the page that gives you quick access to live chat, promotions, and a search function, we found it really easy to navigate and locate certain games.

The loading times for each game are on par with the best mobile casino sites in the UK. You’re not waiting long for slots or table games to load at all. Overall, the mobile betting experience with Casilando is as good as its competitors.

24/7 Customer Service

Casilando UK Support
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Telephone numberNo contact number
Live chatYes, 24 hours a day, seven days a week.
Response timeUp to two minutes on live chat. 1-3 hours via email.
Email[email protected]
FAQ sectionNo
LanguagesEnglish

Casilando Casino offers customer support around the clock via live chat and email. There’s no phone number for players who prefer speaking to someone about their queries, though.

At busy periods, which tends to be in the evening, expect to be waiting around two minutes on live chat for someone to connect with you. During the day you are connected almost instantly.

You can expect an email reply within an hour or two, which is much better than some of the top UK casinos in comparison.

Casilando doesn’t have an FAQ section. Instead, you will need to utilise live chat or send an email.

Although this is a slight negative, it helps that the response times at this casino are great. You’re rarely waiting long for an answer to your query.

Tips & Tricks

The wagering requirements for the welcome offer are set at 35x. However, you need to pay attention to the contribution percentages. For example, most slots contribute 100% towards the wagering.

However, there are many that contribute 20% and 0%, so make sure you read the full T&Cs of the bonus before committing.

The same applies to other options. Table games are set at 10%, video poker is at 5%, and there’s no contribution whatsoever with progressive jackpot games.

Where Does the Casino Need to Improve?

Casilando offers 90 blackjack tables but only 11 roulette games. We’d like to see this UK site offer more roulette options in the future. As it stands, they offer much less than the competition.

We’d also like to see some tables available in different languages. Some UK players may prefer playing games where the live dealer speaks Spanish or German. There’s currently no choice other than English at Casilando.

It would be great to see an FAQ section added at this casino. This could save players a lot of time as they currently have to go through live chat or send an email.

Conclusion

There aren’t too many negatives to be found in this Casilando review, although an FAQ section and a few more live games could be added.

New players will find an appealing welcome offer and a solid loyalty program that’s not always found at UK casinos.

With over 1200 games to pick from, this casino caters to all players and offers a well-rounded online gaming experience to rival the best UK sites.

Casilando is rising in popularity all the time. With a good welcome bonus, plenty of games and 24/7 support, they cater to all players. Back to the top

Casilando FAQs

No, not at the moment. The casino has offered one in the past, and there may be another available in the future too. We’ll keep you updated in our Casilando Casino review.

New Casilando casino players can get 90 free spins as part of the current welcome bonus. These are available on Book of Dead. Promotions for existing customers change regularly, which include free spins offers. We’ll let you know in our review when another bonus of this kind appears.

Yes, PayPal is accepted. The minimum deposit is set at £10, and this popular e-wallet can also be used to claim bonuses. There are no payment exclusions with Casilando promotions.

Yes. Players can download the app on Android and iOS. However, you will not find it in the Play Store or App Store. We tell you how to get it in our review.

Casilando live chat is available 24/7. There’s rarely a queue to chat to customer support, but you can be waiting around two minutes if it does get busy.

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