Casilando is one of the newest online casinos to hit the UK market. Launched in 2017 by White Hat Gaming, it is a fresh and exciting gaming platform. Without a doubt, the casino makes a big first impression, but is it good enough to provide a long-lasting and quality online gaming experience? Read our Casilando review and find out.
Casilando Welcome Offer
New Casilando members can claim a welcome bonus worth up to £300, available to every UK resident who is signing up with this casino for the first time. This is a 100% deposit match bonus and can be obtained with a starting deposit of at least £20. In addition to the bonus money, new Casilando players can claim 90 free spins they can use on the Book of Dead slot.
Overall, this welcome offer is a great way to start off playing online and is one of the more generous deals currently available out there. With that being said, there are certain terms and conditions that have to be met before the bonus funds could be withdrawn. The bonus terms are fairly standard, with a 35x wagering requirement and a 30-day bonus expiry date. While this is nothing out of the ordinary, players who claim the maximum allowed bonus could potentially have problems in meeting the wagering requirements, as they would need to wager 35x £300, a total of £10,500.
Different Casilando games contribute different percentages to the wagering requirements. Slot games, keno and scratchcards are the only ones that contribute 100%, while all other casino games contribute between 0% and 20% towards the wagering requirements.
How Can I claim the Casilando Welcome Offer?
The Casilando welcome bonus is very easy to claim. New Casilando customers can obtain the bonus in just a couple of simple steps:
Casilando Welcome Offer Terms and Conditions
The Casilando welcome bonus comes with a specific set of promotional terms and conditions every player should be aware of before signing up. Here are the most important T&Cs:
- This offer is only available to new customers residing in the UK
- A minimum deposit of £20 is required
- The player must wager the welcome bonus at least 35x before withdrawing any winnings
- The maximum bets using bonus funds are limited to £5
- Games contribute differently to wagering requirements
- Bonus free spins are valid for 10 days, bonus funds for 30 days
Casilando Bonuses for Existing Customers
Besides the generous welcome bonus, Casilando also offers a couple of very enticing promotions for its regular customers. Make sure to visit the Casilando website for more detailed information, as promotion details can change over the course of the year. Here are the promotions which are currently available at Casilando:
Choose Your Destination
The Choose Your Destination promotion is one of the most popular promotional deals Casilando offers to its members. This is a simple, but very rewarding promotion that awards one lucky winner with a vacation for two to wherever he decides, or a £6000 cash prize. In order to participate in this promotion, Casilando members must deposit and wager a minimum of £100 during the promotional period. This promotion is running across five of White Hat Gaming brands – Slot Planet, 21 Casino, Casilando, Fruity Casa and PlayGrand.
The Thursday Getaway bonus is another excellent offer available to existing Casilando members. Players who deposit at least £20 every Thursday can claim 20 bonus spins on the Aloha! Cluster Pays slot, plus a fantastic 50% deposit match up to a maximum of £250 in bonus money. This offer can be claimed every Thursday between 00:00 BST and 23:59 BST. The bonus funds come with a 35x wagering requirement, which must be cleared within 30 days of claiming the bonus.
Casilando Games and Progressive Jackpots
The game selection at Casilando is comprehensive, to say the least. The casino features online gaming products from over 60 game developers, with over 700 slots in total. Some of the biggest casino software providers that work with Casilando are NetEnt, Microgaming, Evolution Gaming, Quickspin and Play’n GO.
In addition to this, there are also 80 table games available, combining both quality and quantity to provide one of the best casino gaming platforms currently available on the market. Among Casilando’s most popular slots and progressive jackpot slots, players can find titles like Gonzo’s Quest, Book of Dead, Mega Moolah and Mega Moolah Isis.
Casilando VIP Program
While Casilando doesn’t have an exclusive casino VIP program like some other casino sites, this online casino does offer certain special benefits to its most loyal players. Every time the player makes a wager on a Casilando game, he will receive between 0.25 and 2 loyalty points for a £10 wager. The amount of loyalty points depends on what type of casino game the player decides to play. In total, 250 loyalty points are worth £1 in bonus money.
When the player collects enough loyalty points, he can exchange them in just a couple of steps, at a rate of up to 10000 loyalty points per single day. After claiming the bonus money, the player will have to wager it at least 35x before he could withdraw any winnings. The player can use these bonus funds on any casino game of his choice, with a maximum bet limit of £5 per wager. The best part about this loyalty promotion is that there is no maximum cash out limit regarding winnings obtained with bonus money.
Casilando Live Casino
Casino players who like to play live casino games online will certainly enjoy the game selection at Casilando. As of writing this Casilando review, the casino has 16 popular live casino games available on its website. The lineup of live casino games is very diverse, as there are a couple of roulette, blackjack and poker games, as well as baccarat, sic bo, dream catcher and other types of live casino games. The main provider of Casilando’s live casino games is one of the best software developers in the industry, Evolution Gaming.
Casilando Payment Methods
UK players can only register an account in GBP, while players from other available regions can choose between several payment methods. When making deposits or withdrawals, the player can choose between a variety of popular payment methods. What’s particularly useful about their cashier is the fact that they accept PayPal casino deposits and withdrawals. Here is the most important information we’ve obtained regarding Casilando’s payment policy:
|Payment Methods||Maximum Withdrawal||Withdrawal Time|
|Visa||£20||3-5 Business Days|
|Maestro||£20||3-5 Business Days|
|MasterCard||£20||3-5 Business Days|
|PayPal||£20||Up to 24 hours|
|Skrill||£20||Up to 24 hours|
|Neteller||£20||Up to 24 hours|
|Bank Wire Transfer||£20||Up to 7 Business Days|
Casilando Mobile Apps
Casilando is available on mobile and tablet devices, which is great news for players who like to gamble on the go. Players don’t need to download anything to play on their mobile phones. All they need to do is access Casilando’s website from their mobile or tablet browser, log in and start playing one of many mobile games available at the casino.
The mobile version of their website doesn’t differ that much from the Casilando desktop version and runs pretty much the same as any other browser-based mobile casino website. Casilando’s mobile website is very easy to use and offers all of the same gaming features like the desktop one, just scaled down a bit.
Casilando Customer Support
Casilando offers a 24/7 customer support system to its members. The casino’s support agents are very friendly, well-informed on the casino’s policies and always ready to go above and beyond to provide the necessary assistance.
The best and most efficient way to get in touch with Casilando customer support is to contact them via the live chat service, available in the support section of Casilando’s site. Alternatively, players can also reach out to the casino’s support team through e-mail.
The live chat team responds within 2 minutes from the initial message, while e-mail support is a bit slower and can take up to several hours. As of writing this Casilando review, the casino does not offer a phone support line, though hopefully, they will introduce this option in the future.
Casilando Trust and Security
Despite its relatively young age, Casilando has already established its position as a player-friendly and secure online gaming website. UK players can play at Casilando without any worries, as the casino is licenced by the UK Gambling Commission and the Malta Gaming Authority. The website has also partnered up with several independent gambling organisations, such as GamStop, GamCare and BeGambleAware.org.
The casino implements a very secure business model. The player can’t make any deposits before confirming his account. The same goes for withdrawals, as no withdrawal transaction will be processed until the player fully completes all of the required verification checks set in place as a part of Casilando’s KYC policy.
Casilando Responsible Gaming Policy
Casilando is very responsible in dealing with problem gambling that may occur on their website. The casino fully supports and carries out all of the standard Responsible Gambling tools and provides its players with responsible gambling mechanisms such as deposit limits, self-exclusion, time-out and account closure settings.
Casilando Review Conclusion
With a huge selection of games and a very solid bonus system, it’s safe to say that Casilando aims to provide the ultimate online gaming experience. The quality and quantity of games put Casilando near the very top of the best UK online casinos. Furthermore, the casino is very serious and responsible when it comes to player safety. Casilando is licenced and regulated by top gambling jurisdictions and follows all of the required gambling standards.
The casino has come a long way in the short period it has been active on the market and already has a very good reputation among online casino players. While Casilando is still a young product that needs a bit of improvement in order to reach its full potential, it is definitely worth checking out.
Casilando offers a very generous welcome bonus to all of its new players. The Casilando welcome offer is worth up to £300 and 90 free spins. The players can use the free spins only one the Book of Dead slot game. New Casilando members can claim this bonus offer by making a starting deposit worth a minimum of £20. The wagering requirements tied into the offer stand at 35x of the bonus amount. The players have 30 days to play through the bonus and 10 days to play through the free spins.
Casilando offers a very respectable live casino game library, with 16 live casino games provided by the renowned Evolution Gaming. There’s a little bit of everything for live casino players to choose from, including roulette, baccarat, blackjack, sic bo, dream catcher, poker, dragon tiger and other player favourites.
Casilando casino is a relatively new and unknown face in the gaming industry, therefore its normal for players to be extra careful when trying out its platform. Luckily, online players have no need to worry about Casilando’s reputation, as this casino is licenced and approved by the two most reputable online gaming authorities, the UK Gambling Commission and the Malta Gaming Authority. The casino is managed by White Hat Gaming Limited, a distinguished full-service casino platform with a strong reputation.