Casumo Casino – Designing the Future of Gaming
Casumo is an award-winning UK casino, but what makes them stand out? Begin your journey with a generous welcome package and uncover thousands of games.
We analyse the important factors so you can make an informed decision. Discover why they’ve previously been crowned the best mobile casino in this Casumo review.
- PayPal is not accepted
Casumo Welcome Bonus up to £25
New players can get up to £25 on their first deposit after signing up. Not only that but 20 bonus spins are awarded alongside it too. These are exclusively for Book of Dead and are valued at 10p per spin.
Any winnings from the spins must be wagered 30 times before any withdrawals can take place. The expiry date is 30 days from registration, so make sure you use them before then. This Casumo slots promotion stands out because many UK operators don’t have two offers in one promotion.
In addition to the bonus spins, the welcome offer also includes a 100% bonus of up to £25. Simply deposit a minimum of £10 to qualify. Players must wager the deposit and bonus amount 30 times to meet the terms of the promotion.
It’s an average offer compared to other operators. But although you need to wager more, the terms are fair and attainable.
How to Get the Welcome Offer
Key Terms and Conditions
- New UK customers only.
- Opt-in required.
- 20 Bonus Spins on “Book of Dead” and 100% Deposit Bonus up to £25 on first deposit.
- Min deposit £10.
- 30x wagering requirement for Bonus Spins and 30x wagering requirement for Deposit Bonus (game weighting applies).
- Max £5/spin or £0.50/line or £10/round (live casino).
- 30 days expiry.
- Full bonus T&C’s apply
Additional Casumo Bonuses
Existing Casumo casino players have the chance to take part in a weekly promotion named Jackpot Blizzard.
All you need to do is play any of the qualifying Casumo slots. There are mini, major, and mega jackpot prizes available. The wins are completely random and are available on selected games.
There’s also a community pot, which is a prize fund shared among every player who’s been active six hours before the mega jackpot is won. You must have bet a minimum of £10 within that timeframe to qualify.
Casumo UK promotions tend to change throughout the year. So as soon as the Jackpot Blizzard bonus is over, another one will become available.
To learn more about upcoming offers, check out their blog. Everything bonus related can be found there, which is available by selecting ‘Blog’ in the footer of the site. It’s rare to see UK sites with blogs dedicated to bonus information. It’s a nice perk for Casumo casino players.
One promotion that’s been around for a long time is Reel Races. By opting in, players build up points on a certain slot for each winning spin. The one who ends up with the most wins will top the leaderboard. £20 in cash is given to the winner, with £10 for second and £5 for third.
Reel Races takes place daily on numerous slots at different times of the day. Not everyone plays Casumo slots at the same time, so it allows everyone to get involved. The games last anywhere from 25 minutes up to 50 minutes.
This is a unique promotion not offered by any other operator. It’s a great incentive for those who already play slots regularly.
Loyalty Program – The Adventure
Every time you place a bet at this casino, points are accumulated that will take you to new levels in the adventure. For each new level you achieve, your chances of getting a bonus increases.
Players gain belts for every level they go up. You start with a rope belt, followed by white, yellow, red, blue, purple, and black. But please note that not every level increase will mean you receive extra benefits. However, the more you play, the more chance there is to earn some unique bonuses.
Explore 2000+ Games
With well over 2000 games to pick from, this casino has one of the biggest libraries in the industry. Whether you prefer live dealer games, video slots, progressive jackpots or table games, there’s ample choice.
The games come from a range of software providers such as Big Time Gaming, Microgaming, and NetEnt. Evolution Gaming also features heavily and supplies the most live games.
Casumo has a useful navigational menu with the games divided into categories, including:
- Slot machines
- Table games
- Live casino
- All games
They have a ‘Top Lists’ menu too, which details the most popular choices in numerous categories from new titles to Megaways and Slingo. This is especially helpful for newcomers that might feel overwhelmed with the vast amount of games to choose from.
Although there is no software provider filter, players can enter the supplier’s name into the search bar. This will then list every game from that company. It’s useful for anyone who prefers just NetEnt titles for example.
From progressive slots like Mega Fortune and Mega Moolah to must drop jackpots and titles such as Lightning Roulette, the popular picks are all available at Casumo.
Games to Suit All Bankrolls
Whether you’re a newcomer or an experienced player, there’s a great choice available from low to high stakes. Those seeking higher returns can make use of the VIP roulette and blackjack tables.
Leading Software Providers
There are over 50 software providers to pick from. Whatever your preference, chances are they will be listed at this UK casino. The most popular games in the industry can be found here, and top suppliers available include:
- NetEnt – Top titles include Gonzo’s Quest and Starburst.
- Microgaming – Play popular slots such as Immortal Romance and progressive jackpot Mega Moolah.
- Evolution Gaming – Enjoy an immersive experience with the world’s leading provider of live games.
- Pragmatic Play – Plenty of slots and live dealer games on offer.
- Play’n GO – Includes Book of Dead, which is one of the most popular slots on the market.
- Playtech – Play the complete Age of the Gods slots series and many more.
- Red Tiger Gaming – Providers of jackpot slots that must be won daily.
Although you won’t come across any Casumo UK exclusives in the list of slots, there are a few live tables unique to this operator that players can enjoy. They’re one of the most well-rounded online casinos in the industry.
Casumo Live Casino
There are plenty of live options available. Players can choose from Evolution Gaming or Pragmatic Play titles, with each software provider having their own games lobbies.
On the live interface, you’ll see the most popular games listed that you can select and play immediately. You’ll also see ‘lobby’ options. Selecting these will take you through to another area where all available games are shown.
Here’s how many options are on offer from the two live software providers:
- 20 Roulette tables
- 25 Blackjack tables
- 7 Poker tables
- 20 Baccarat tables
- 8 Game shows
- 9 Roulette tables
- 15 Blackjack tables
- 0 Poker tables
- 8 Baccarat tables
- 2 Game shows
Is Casumo Safe?
Casumo holds a valid UK licence, so rest assured it is a completely safe and secure casino. The site is also fully encrypted with 128-bit Secure Socket Layer (SSL) technology. This ensures no personal data is ever compromised.
Additionally, this reputable operator is also a member of eCOGRA, who are a non-profit organisation that monitors UK casinos to ensure all games are fair and random. This reaffirms how safe it is to play Casumo games and how trustworthy the company is.
They were one of the first sites to implement the latest responsible gambling changes. The majority of casinos will have a dedicated page listing important responsible gaming measures, but Casumo has gone one step further to help customers by creating a separate website.
‘Play Okay’ at Casumocares.com is a very useful portal that gives players information on how to stay in control. You can complete a self-assessment to understand your habits or simply browse the site and watch useful videos on the following measures:
Licenced in the UK
Casumo holds a valid UK and Maltese licence, which allows them to operate in numerous countries. Many casinos hold only one of these accreditations, but this operator stands out from the competition with multiple licences.
The UK and Malta are two of the toughest authorities in the iGaming world. They both have their own set of rules and regulations that casinos must adhere to.
The fact that this operator has maintained these licences for a long time proves that they are committed to keeping players safe whilst ensuring game fairness.
Although the minimum withdrawal is listed as £1, any value under £10 will incur a £3 fee, so please bear this in mind.
One negative we must mention in this Casumo review is the absence of PayPal. The popular e-wallet is not available to UK players at the time of writing. Many of us choose a site to register with based on payment availability.
Alternatives include Neteller, Skrill, and MuchBetter, but we hope to see this casino include PayPal in the near future.
Not many UK sites offer ‘pay by phone’ as an option for deposits. It’s something that makes them stand out from their competitors as it’s highly convenient.
Casumo App & Mobile Betting
There is a native Casumo app for iOS and Android devices. Simply visit the App Store or Google Play store to download them. There’s also the option of the mobile browser if you prefer, which works in the same way as the desktop site.
We’d recommend downloading the app if you can as it’s fully optimised for mobile and navigation is seamless. When compared to the browser, it’s arguably simpler to use and a better overall experience.
As an added layer of security, the app allows you to use your Casumo login with biometrics. You can log in to your account with facial recognition, which means that nobody else can gain access.
With an easy-to-use navigational menu at the bottom and a search bar in the top-right, getting to different parts of the casino is effortless. Their bright display makes for a very pleasant experience compared to other leading operators.
First-Class Customer Service
Casumo UK support is available 24 hours a day, seven days a week. Live chat is your best option if you need any questions answered as you’ll be waiting a lot longer via email. However, if it’s a common query, it’s worth making use of their FAQ section.
We tested Casumo live chat and we found the support agents to very friendly and knowledgeable. However, the speed in which you connect to an agent is not the quickest in comparison to other top UK sites. You can be waiting anywhere from 30 seconds to five minutes.
Unfortunately, there’s no Casumo contact number for anyone looking to speak on the phone to a customer service representative. This isn’t a problem, though, as 24/7 live chat more than makes up for this.
Tips & Tricks
Players can try most games in demo mode. This allows you to get a feel for the game without using any of your own funds. Simply click the three dots that appear by each title to be taken to an area where you can choose to play for fun.
To find games from your favourite software provider, type the name into the search bar. This will then bring up every game by that supplier. It saves time compared to scrolling through every available title.
Utilise the Casumo blog to learn more around the latest promotions and any new games. Every article is detailed and covers important points you may not come across on the main part of the website.
Regarding the welcome bonus, make sure you play games that only contribute 100% towards the wagering requirements. Any less will mean the wagering becomes a lot more difficult to achieve.
Where Does the Casino Need to Improve?
As you’ll know from this Casumo review, there aren’t many areas where improvements are needed. But introducing PayPal as a payment option would be beneficial to a lot of players. Many will base their decision to register on whether it is available.
New players can find an appealing welcome offer that includes 20 bonus spins without the need to deposit any real money. With a loyalty program and ongoing promotions for existing customers, you’re well looked after at this casino.
Our Casumo review is an honest reflection on our experiences with them, and we hope you’ve found it useful. With over 2000 games and round the clock customer support, there’s a lot of great things for players to enjoy at this innovative UK casino.
Are there any Casumo free spins?
As part of a Casumo bonus package for new players, there are free spins available. Check out the details of the welcome offer to learn more.
Is Casumo legit?
Rest assured that this operator is entirely secure for Casumo UK customers. The operator holds multiple licences, which proves it’s as a safe place to play.
How long does a Casumo withdrawal take?
A Casumo withdrawal can take anywhere from a few hours to five working days. It depends on your chosen payment method, but e-wallets are generally a lot quicker than debit cards.
Is there a Casumo app available?
Yes. There is a Casumo app for iOS and Android users. Both can be downloaded at their respective app stores.
How do I delete my Casumo account?
For anyone wishing to close their account, contact customer support via live chat or email. Their representatives are available 24 hours a day, seven days a week. The email address is listed on our page.