Duelz Casino Review – A Unique Experience
Duelz Casino boasts a modern design with special gamification features. But how else does this new operator differ from its competitors?
In this Duelz Casino review, our industry specialists take a look at everything from fast payouts and cashback offers to 24/7 support and game variety.
Duelz Casino Welcome Bonus
New players can get up to £100 and 100 free spins on their first deposit as part of the latest Duelz Casino welcome bonus.
Simply register for a new account and deposit at least £20 initially. You will receive a 100% matched bonus of up to £100. The deposit and bonus amount must then be wagered 30 times within 30 days.
When compared to some of the best UK casino bonuses on the market, we’d put it somewhere in the middle. This is because the initial deposit is quite high at £20. Many other operators set their minimum to £10.
Furthermore, there are some offers available that require you to wager just the promotional amount. This Duelz Casino bonus requires you to wager the deposit too. While the 30x wagering is quite low, turning over both the deposit and bonus amount makes it a little harder to achieve.
100 Free spins are awarded to players regardless of whether the first deposit is £20 or £100. 20 free spins are added on Book of Dead for five consecutive days. They come with 45x wagering attached and a three-day expiry.
The maximum win from this promotion is £500, which is quite generous. There are some operators that offer the same, but many restrict winnings up to £100, so it’s nice to see a higher limit installed here. Please note that any free spins winnings are capped at £100.
Not all games contribute the same amount towards the wagering requirements of the Duelz Casino welcome bonus. Our advice is to play only those at 100%. Any lower and the 30x suddenly becomes a lot tougher to reach.
Here’s a breakdown of the eligible games and their contribution percentages:
- 100% – Video slots, classic slots, jackpot slots, and scratch games.
- 5% – All live casino games, all roulette, all video poker, all blackjack & baccarat games including Punto Banco.
- 40% – All other table games.
How to Claim the Welcome Offer
To make things easier, our helpful step-by-step guide below guides you through how to claim the Duelz Casino welcome bonus.
Key Terms and Conditions
- 18+ new players only.
- Min deposit: £20. Max £100 bonus.
- Max bet with active bonus: £2.
- Wagering required 100% match bonus: 30x deposit + bonus.
- Max win from welcome bonus: £500.
- 100 Free Spins are given out 20 per day on Book of Dead for 5 days in a row.
- Max Free Spins winnings: £100.
- Free Spins winnings credited as bonus money with 45x wagering & 3 days expiry.
- Deposit bonus & free spins wins are forfeited 30 days after bonus is credited if the wagering is not met.
- Game weighting and restrictions apply.
- Full T&Cs apply.
Bonuses for Existing Players
The best UK casinos will have a number of promotions available once the welcome bonus has been claimed. This is something Duelz lacks slightly, but they do regularly alter their offers.
At the time of writing this Duelz Casino review, there was a cashback promotion and unique feature that you’ll only find with this operator. Let’s expand on both for you so that you understand what’s available.
10% Weekly Cashback
Every Friday at 12:00 CET, Duelz Casino players will receive 10% back from the previous week’s net spend. The minimum amount that you can receive each week is £0.10, with no max limit set.
We did speak to live chat to clarify the maximum limits for this promotion. We were told that there were no win limits in place. This is great as many other top casinos limit any potential winnings or cashback to £100.
All games are included too, which is another positive. The choice can sometimes be selective at other sites, so it’s good to see there are no exclusions with this particular Duelz Casino bonus offer.
Furthermore, no opt-in is required. Everyone is automatically eligible to receive cashback. Many offers at other UK casinos require players to opt-in, so it’s good to know that it’s impossible to miss out on this particular weekly bonus.
Play a Duel
The standout feature of this casino is the ability to have duels against other players. Choose your own character and use spells to win battles in this fun and unique feature only available with a Duelz Casino login.
There is no ranking system, every player is matched randomly. What you have in your armoury will depend on what spells you have previously won or purchased.
You can purchase 10 spells for £1 or 50 for £3. But please be aware that each player can only bring up to five of them into battle.
This means that there is no advantage if someone buys 10 healing spells for example compared to someone who has just one. It’s always an equal playing field and it’s the luck of the reels and the timing of the spells that will win the duel.
The prizes differ from cash wins to free spins – there’s a lot on offer that makes up for the lack of other promotions available to existing players.
The duels last for around 10 minutes, and you simply have to defeat your opponent with help from your spells by matching items on the reels.
You accumulate stars for each win that can then be used to unlock treasure chests. The chest you discover will depend on how well you’ve done in your duel. They include:
- Bronze Chest – Contains 5 spells and requires 3 stars to unlock.
- Silver Chest – Contains 7 spells and requires 3 stars to unlock.
- Gold Chest – Contains 9 spells and requires 4 stars to unlock.
- Diamond Chest – Contains 15 spells and requires 4 stars to unlock.
- Epic Treasure Chest – Contains at least 13 spells (the amount can vary) and requires 5 stars to unlock.
Because the game requires another real player, you can be waiting a minute or so at times before you’re matched up with someone else wanting to play. But once matched, the gameplay is fast and there’s nothing else like it on the market.
Please note that you can bet anywhere from £0.10 up to £200 per turn, so it caters to those who prefer lower or higher stakes.
There is no buy-in required to begin playing, and there are leaderboards based on how much you may win per battle. The higher up you are, the better the prizes on offer.
Over 1000 Games
With over 800 Duelz Casino slots and more than 1000 games to choose from in total, there are plenty of options. They don’t offer as many as some of the top operators, but they cater to all types of players with the likes of roulette, blackjack, Megaways slots and progressives.
The navigational menu is split into categories, so finding the games you like couldn’t be easier. The most popular ones include:
The menu is a long but very useful one as there are no filters available to narrow your search further. For example, it’s great to see a high volatility section as many players prefer these types of Duelz Casino slots.
If you do know the game you want to play, there’s a search bar that players can utilise. Options will appear as you begin typing.
One feature we noticed that wasn’t available during our Duelz Casino review was a FreePlay option. Unfortunately, there are no demo slots on offer, which is a slight negative as it’s often beneficial to try a new game without having to use any real money initially.
There aren’t any exclusives either, which isn’t uncommon. Not all casinos have them and Duelz falls into this category. Nevertheless, all of the popular games are available such as top slots like Bonanza, Immortal Romance, and Starburst plus numerous RNG and live table games.
Games From Low to High Stakes
Whether you prefer low or high stakes, this operator has games to suit all bankrolls. You can bet as high as £200 and as low as £0.01 per spin. The limits differ depending on what you’re playing, which is detailed in the table below.
Top Software Providers
There are a number of software providers offering Duelz Casino games, with many of the popular titles listed. They’re also adding more at regular intervals, with Gamevy being the latest provider to list their games.
When a new supplier comes on board, their latest games are listed on the navigational menu to make it easier to locate them. This is what they’ve done with Gamevy and this will be replaced when the next set of new titles are released.
The software available includes:
- Big Time Gaming – Creators of the popular Megaways slots including leading slot Bonanza.
- Evolution – The sole provider of live Duelz Casino games. Top picks include Crazy Time and Lightning Roulette.
- Microgaming – A number of Mega Moolah variations are available as well as Thunderstruck II and more.
- NetEnt – Starburst and Berryburst are two leading titles from a long list of games from this provider.
- Gamevy – The latest addition at the time of writing this Duelz Casino review. Top games include Pizza Time, Golden Boot, and Psycho Candies.
Some casinos don’t offer some of the leading progressives such as Mega Fortune and Mega Moolah, so it’s great to see these available here.
Duelz Live Casino
Evolution is the sole choice for Duelz live casino players. This is common among many of the best live casino sites, but some do offer Pragmatic Play or Playtech instead of or in addition to Evolution games.
What might confuse Duelz Casino UK players is the distinct lack of games listed on the live casino page. There are currently 22 displayed but there’s much more available.
Players need to load a game and then hit the ‘X’ in the top left-hand corner. This will then take you to the main Evolution lobby. There are plenty of games to choose from, including:
This eclipses the 22 listed on the Duelz Casino live casino page. With over 160 live blackjack tables available, it’s one of the largest we’ve seen on the market and is an obvious choice for those who enjoy betting on blackjack.
Safety and Security
Duelz Casino is operated by SuprPlay Limited, which have been running reputable online casinos for years. They operate numerous other sites such as NY Spins and are licenced in the UK, Malta, and Sweden.
The casino itself uses firewalls and 128-bit Secure Socket Layer (SSL) encryption technology to ensure all personal information is kept safe and secure.
Although this is common among many UK operators, some use 256-bit, which is twice as secure. But rest assured Duelz Casino is a very safe place to play.
All players are required to confirm their ID before being able to withdraw any funds. This is often done automatically based on the information given during registration, but you could be asked to provide additional documents. This is just standard practice to ensure you are who you say you are.
There’s a helpful section dedicated to responsible gambling that players can see using their Duelz Casino login. You can’t view this area unless you are logged in.
Players are immediately reminded of how long they’ve been playing, and there are numerous tools available to help stay in control, including:
- Take a self-test – This takes you to the BeGambleAware website where you are invited to answer a few questions on your betting patterns and behaviour.
- Set gambling budget – Set daily, weekly, and monthly deposit limits.
- Close my account – Players are able to close their account in just a couple of clicks if they wish.
- Set time limits – Set log in limits. If you ever reach the set times, you won’t be able to log in until the following day.
- Exclude yourself from all our sites – This will exclude you from all sites operated by SuprPlay.
- Time out – Set a timeframe where you won’t be able to log in to your account. Choose from one day, seven days, or one month.
- Reality check – A pop-up will appear after a set amount of time to remind you that you may have been playing for longer than you’d like.
- GAMSTOP – This takes you to the GAMSTOP website where you can enter your details to exclude yourself from all online betting activities.
Everything is easy to understand, but if you do have any questions, the support agents on live chat can help.
Licenced in the UK
Duelz Casino holds licences in three different jurisdictions:
It’s very difficult to consistently maintain one licence let alone three with different rules and regulations. The fact that they’ve managed to hold separate licences simultaneously proves how trustworthy the casino is.
Additionally, the operator’s games are regularly audited by independent testing agencies such as Technical Systems Testing (TST) and eCOGRA. Random Number Generators (RNGs) are also used to ensure fairness at all times.
Duelz Casino UK Payments
£20 is the minimum deposit and withdrawal for many of the payment options which is on the high side when compared to other UK casinos.
However, it’s great to see popular e-wallets like PayPal and MuchBetter. PayPal never used to be an option at Duelz Casino, but it was introduced in 2020 and is included in all bonuses.
What makes this operator stand out from the competition is the payout speed. A Duelz Casino withdrawal will be processed within 10 minutes via an e-wallet. This is much better than the majority of UK sites that often process e-wallet payouts within 24 hours.
Furthermore, there used to be fees for deposits via a debit card. Thankfully this is no longer the case, and every deposit and withdrawal can be made free of charge.
Duelz Mobile Casino
Although there’s no Duelz Casino app, players can make use of a quick and responsive mobile site on smartphones and tablets.
The unique design and simple navigation make it easy to find what you’re looking for. The Duelz mobile casino setup is similar to desktop but with the options listed in a neat navigational menu at the bottom of the page.
Players will also see the navigational menu and the search bar available to use. These make it simple to locate your favourite games.
Overall, it’s a pleasant experience on smaller screens and is on par with many other operators in terms of speed and graphics.
24/7 Customer Service
Duelz Casino live chat is your best option for any queries you may have. It’s available 24 hours a day and the support agents are very friendly and knowledgeable. The waiting time is minimal, even during peak hours.
To enter a live chat, simply select the ‘Help’ button which will open a text box for you to enter your question. Type anything in this area to begin chatting to someone.
There is no FAQ section, which lets the site down ever so slightly. It’s one of few casinos without an FAQ area on the site. Although the live chat agents are fast, sometimes it’s quicker to use the FAQs for common queries.
There’s no phone support, which some may see as a drawback, but there is an email address that operates 24 hours a day – [email protected]. We’d recommend only going down this route if you’re ever unable to get the answer you need from live chat.
Tips & Tricks
Play duels against others to claim cash prizes and free spins. This is the best way to earn an extra Duelz Casino bonus because they don’t offer many other ongoing promotions.
Regarding the welcome bonus, only play games that contribute 100% to the wagering requirements.
Utilise live chat whenever you need assistance. It’s the best way to get a swift answer to your query.
Make use of the search bar and the different categories in the navigational menu. It will enable you to locate the games you want to play quicker.
Do not let the initial list of 22 live casino games put you off. There are over 200 live dealer tables available. You need to open a game and hit the ‘X’ in the top left-hand corner to view them all in the Evolution lobby.
Where Does the Casino Need to Improve?
During our Duelz Casino review, we didn’t come across too many negatives but there are a few that need to be considered.
We’d like to see demo slots added to the site in the future. This will allow players to test out new games without having to spend real money.
A mobile app is not the be-all and end-all when there’s a mobile site available, but it would be great to see a Duelz Casino app on iOS and Android in the future.
A £10 minimum deposit would be beneficial. This is the common figure with many UK casinos. With £20 currently set for most methods, it could be putting off prospective new customers.
Apple Pay is not an option at the moment. It’s growing in popularity, so we’d like to see it added to the list of payment methods in the near future.
Finally, an FAQ section would be highly beneficial. It could save players a lot of time compared to getting all answers via live chat.
Our Duelz Casino review uncovered some great features to this ever-improving UK casino. The unique duels against other players stand out. Players can win cash prizes and free spins by casting spells and opening treasure chests.
The casino also boasts one of the largest offerings of live blackjack in the industry with over 160 tables. There may be room for improvement in some areas, but Duelz Casino offers players a great overall experience.
What is the Duelz Casino welcome bonus?
New players can enjoy a Duelz Casino bonus of up to £100 plus 100 free spins. There are no payment restrictions and the wagering is fair and achievable. We explain all you need to know about it in our review.
Is there are Duelz Casino app?
There’s no Duelz Casino app currently available on iOS or Android. However, the mobile site is all you need for the time being. It is well laid out and simple to navigate.
How quick is a Duelz Casino withdrawal?
Players can receive their Duelz Casino withdrawal within minutes with most e-wallets. It does take longer via a debit card, but, overall, the payout times at this casino are some of the fastest in the industry.
Is Duelz Casino legit?
Yes, Duelz Casino is a very safe and secure place to play. As well as holding valid UK, Maltese and Swedish licences, the casino also uses SSL encryption technology to ensure no personal data is ever compromised.
How do the duels work at Duelz Casino?
Collect spells and stars to open treasure chests and defeat your opponent to claim cash prizes and free spins. We explain more in our review.
Is Duelz Casino live chat available 24/7?
Yes, live chat is available 24 hours a day, seven days a week. There’s no FAQ section, so getting in touch this way is your best course of action.