The Sun Vegas is a new online casino in the UK with a big reputation. Launched at the back end of 2019, their huge presence as a UK tabloid newspaper has prompted them to give the world of online casinos a go. And they’ve dangled a very appealing carrot for new customers with a £300 welcome bonus. We’ll cover that new customer welcome promo in more detail in a moment, and we’ll also bring you what you’re probably eager to know – how good is their customer support? What slot games do they offer? Are there any promotions for existing customers?
The Sun Vegas Casino – An Appealing £300 Welcome Bonus for New Customers
The Sun Vegas Welcome promo comes in the form of a 100% matched deposit bonus up to £300. It’s a pretty good bonus amount in all honesty as a lot of other top online casinos offer less. Being a new casino, you need that draw to tempt new players in, and this new customer promotion does that.
It couldn't be easier to register at Sun Vegas and grab the welcome bonus they're currently offering to all new players. Simply deposit £10 initially once you’ve registered successfully for a new Sun Vegas Casino account. You’ll then be greeted with a popup message to ask if you want to accept the bonus. Accept it, obviously. Your bonus will then be credited to your account ready for you to use. As always, there are T&Cs attached to all bonuses, however big or small, so make sure you have a read of those to familiarise yourself with what you need to do to achieve the goal of withdrawing any winnings. We’ll explain the key terms of the bonus in a moment, but first let’s break down how to get the bonus into simple, easy to follow steps.
How Can I Claim The Sun Vegas Welcome Offer?
Sun Vegas Welcome Offer Terms and Conditions
- New UK players only
- £10 min deposit
- Deposits via Skrill or Neteller are excluded
- 50x Wagering Requirements on the bonus and deposit amount
- Wagering contributions apply
- Bonus will expire after 30 days
- Full T&Cs apply
Just to give you an example on the wagering requirements, if you deposit £50 and receive a bonus of £50 you will then be required to wager (£50 + £50) x 50 = £5,000.
Sun Vegas Casino Bonuses for Existing Customers
If you’re looking for something similar to, say, 888Casino with their daily promos and a vast number of ongoing promotions for existing customers, you’re out of luck here. At the time of writing, there weren’t any extra promotions for loyal players. This will no doubt change in the future though as they bring more players on board and build up their reputation as a new online casino.
However, it’s not all doom and gloom once you’ve signed up and used the welcome offer. The Sun Vegas Casino has a loyalty program. Essentially, you just play regularly to build up what they call loyalty points. The more you collect, the better the rewards are going to be. Every £10 spent equates to one point. They also refer to the fact that a lot of points accrued will give you VIP status. More on that later. But if you’re a regular player, it certainly sounds like you’ll enjoy being with The Sun Vegas.
The Sun Vegas Casino Games and Progressive Jackpots
As they proudly state, over £10m can be won by playing over 60 jackpot games! Some of the biggest jackpots online can be found at The Sun Vegas. If you’re a lover of Microgaming slots and Playtech slots, you’re in for a treat here. There are many, many online slots to choose from, so you won’t get bored very easily that’s for sure. It doesn’t look like you can filter by casino software provider sadly, so you’ll just need to scroll to find the games you enjoy.
Some of the best slots on offer at The Sun Vegas include:
- Buffalo Blitz
- Blue Wizard
- Age of Gods
- Eternal Lady
- The Sun Winning Headlines
- Pixies of the Forest
What’s a slight negative on the casino games offering from The Sun Vegas is the lack of NetEnt games. There aren’t any, unfortunately. This could change in the future, so keep an eye out if that’s one thing putting you off.
Sun Vegas Casino VIP Program
As we touched on above when talking about the loyalty scheme, with that comes the chance of entering the exclusive Sun Vegas VIP Club. We wish we could bring you some more information on this, but it looks to be a very secretive VIP club. There are no details on what perks are available or exactly what you need to do to join the other VIPs. All we do know is that you will have more chance of reaching VIP status if you collect more and more loyalty points.
The Sun Vegas Live Casino – Popular Choices and Big Jackpots
If live casino is more your thing when stacked up against slots and other games, The Sun Vegas doesn’t disappoint. OK, so there doesn’t seem to be a list of hundreds of variations of blackjack and roulette, but who needs more than a few?
Under the Playtech One experience, you can enjoy Age of the Gods Live Roulette at the Sun Vegas. It’s a really popular game launched by Playtech back in 2017. With every roulette spin, a small percentage of your stake goes towards a four-tier progressive Age of the Gods Mystery Jackpot. This means that there is a jackpot level for every player. You can win both on the green baize and receive potentially huge sums by unlocking the multiple jackpots. At the time of writing this The Sun Vegas Casino review, the jackpot was over £100,000!
Away from this game, you’ve still got plenty of other live casino options to enjoy, such as:
- Buffalo Blitz Live
- Sic Bo
- Spin a Win
- Live Casino Hold’Em
- 3 Card Brag
Sun Vegas Casino Payment Methods
You might be pleased to know that The Sun Vegas Casino accepts PayPal. A lot of online casino players love to deposit and withdraw with PayPal casinos, so it can only be a good thing that it’s there. What’s even better is that PayPal deposits are eligible for the welcome bonus too. The same can’t be said for Skrill or Neteller lovers. Yes, these payment methods are available, but they’re both excluded from the welcome bonus, which is a shame. But it’s very common for online casinos to exclude e-wallets from bonuses and promotions. Just make sure you read the T&Cs before taking the plunge.
Another good thing about the payment methods available at The Sun Vegas is that the minimum deposit and withdrawal limits are low. At a lot of the best online casinos in the UK, you’ll see that the minimum deposit and withdrawal are £10 or even £20. The low £5 minimum is great for those who just want to enjoy a little bit of online slots or a table game without breaking the bank. Having to deposit £20 does put some people off if truth be told.
A List of Sun Vegas Deposit and Withdrawal Methods
|Payment Methods||Min. Deposit
|Debit Card||£5||4-7 Business Days|
|PayPal||£5||1-3 Business Days|
|Bank Transfer||£5||4-7 Business Days|
Sun Vegas Mobile Casino App – Simplicity on the Go
For those who enjoy downloading native apps to their phone, the good news is that there is a Sun Vegas Casino app. And it’s a good one. It’s simple to use, the graphics are great, it’s laid out really well with clear buttons at the bottom taking you to different areas of the app. It really is a pleasure to use.
If mobile casino apps aren’t really your thing, or maybe you just want to save space on your mobile device, they have a fully optimised mobile site that you can go to via your mobile browser. It works in exactly the same way as The Sun Vegas app.
You can avail of all Sun Vegas bonuses, whether you’re on the mobile app, the online site, or the desktop site. They’re all on par with each other. Although some online casinos offer exclusive mobile casino bonuses, there’s no sign of one at The Sun Vegas. That’s not to say there won’t be in the future. If they do end up offering one, we’ll list it right here.
Sun Vegas Casino Customer Service – A Helping Hand When You Need It
If there’s one thing to pick out from the whole Sun Vegas experience, it’s that they need to slightly improve their customer support offering. For what’s available it’s good. You’ve got email and a telephone number to speak to someone. But players nowadays are looking for that quick fix. That quick resolution to a problem. You’re not really going to get that with email or phone. Especially if someone’s playing an online slot at Sun Vegas in the middle of the night. That’s where live chat should come in. Say you've forgotten your Sun Vegas Casino login details. You don't want to be waiting for a long period of time to get that sorted out.
It remains to be seen if live chat will become an option at Sun Vegas Casino, but the fact they’re still relatively new and finding their feet in the market, they could well offer this feature in the future. It’s an important one to just disregard, to be honest.
As mentioned, there are currently two ways to get in to touch with customer support in the UK should you need to:
- Phone – 0800 52 000 25
- Email – [email protected]
The Sun Vegas Casino – Safe and Secure
The Sun Vegas Casino is fully licensed by the UK Gambling Commission, so you can already rest assured that they’re a safe and secure online casino. They don’t just give those licences out to anyone. That coupled with valid SSL encryption and protection make The Sun Vegas Casino a very reputable and safe online casino. You can play their games and deposit your money without ever having to worry about any personal details being compromised.
Sun Vegas Casino’s Responsible Gaming Policy
Even though they’re a new online casino trying to battle with the big boys in the industry, it’s not about money, money, money for The Sun Vegas Casino. Far from it. Yes, making a profit is great, but they don’t shy away from their duties as a responsible gambling company. They have a dedicated responsible gambling page to encourage you to put measures in place on your account or to seek help if betting is getting on top of you.
There are also useful links to the likes of GamCare, as well as a National Gambling Helpline number if you want to chat with someone. Feel free to call them up on their customer support number if you want to chat with them about anything. They’re more than happy to help with anything as a loyal customer of theirs.
Conclusion – Would We Recommend The Sun Vegas Casino?
Without a doubt. This really is a great new online casino to play at. The welcome bonus offer is great, the games on offer are vast, and their loyalty scheme is pretty good too. Although there's no live chat support, don't let that put you off at what will be a great experience. Their email support system is pretty fast, so if you ever do have problems, you won't be waiting around for too long for an answer.
There are plenty of online casinos offering new bonuses and rewards all the time to try and tempt you into becoming a new customer of theirs, and The Sun Vegas is no different. It's tough out there in the industry, but what that means is the bonuses can be on the more lucrative side. And £300 here is not to be sniffed at. So why not give it a try, you will undoubtabley be pleasantly surprised.
The Sun Vegas Casino FAQs
There is and it's a very good one. It's a 100% matched deposit bonus up to £300 on your first deposit. Of course, there are T&Cs to be aware of, so have a read of those in our Sun Vegas review to understand the welcome bonus offer in more depth.
Yes. You can also use PayPal to deposit regarding the welcome bonus. Some ewallets are excluded from bonuses at online casinos, but PayPal is fine to use as far as that's concerned at The Sun Vegas. The minimum deposit is £5 too, which is nice and low.
Not yet. Being a relatively new online casino, it might be something they add in the near future. But for now, you will need to email them or call them to resolve any queries.
It's probably not as quick as a lot of the top online casinos in al honesty. It takes up to seven days to receive any withdrawals back into your account.