william-hill-casino-review

William Hill Casino Review

Updated: 05/07/2023
Written by Simon Last time updated 05/07/2023
Info
Bonus 100 Free Spins welcome offer
Terms & Conditions
  • Only customers in the UK with an online account in GBP.
  • One account per person, address, email address, debit card, or IP address.
  • Not available on accounts where funds have been deposited by Entropay, PayPal, Neosurf, iDEAL, Neteller, Skrill, ecoPayz, Kalibra or Postepay.
  • The promotion is only available on Fishin™ Pots of Gold.
  • Place a stake of at least £10 on Fishin™ Pots of Gold
  • 100 free spins at 10p per spin.
  • Winnings from the free spins will automatically be added to your main balance once all free spins have been used. You can withdraw them as cash or use them to play games that are not promotion games.
  • Unused free spins will be deleted 24 hours after they are added to your account (the free-spin period).
  • Bonus T&Cs Apply #ad
Payment methods PayPal, Debit Card, Apple Pay, Neosurf, Bank Transfer
License UK Gambling Commission
Software providers Playtech, NetEnt, 2 By 2 Gaming, Aristocrat, Bally Games, Barcrest, Blueprint Gaming, Amaya, Endemol Games, Evolution, Genesis Gaming, IGT, Nektan, NextGen Gaming, OpenBet, Quickspin, Rabcat, Scientific Games, Thunderkick, WMS
Last update Reviewed in
Offer
100 Free Spins
100 Free Spins welcome offer
Simon
William Hill is one of the most reputable and well-established brands in the UK. There are many jackpot slots for casino players to enjoy, and their knowledgable customer support team are available 24/7.

William Hill Casino – Trusted Since 1934

Regarded as one of the leading UK sites to play slots and table games, what makes them so special? In this William Hill casino review, our experts reveal what areas they excel in.

From frequent bonuses to fast payouts and top security measures, everything is assessed here.

Pros
  • Generous welcome bonus
  • 24/7 live chat
  • One of the most popular games libraries
  • Numerous deposit options
  • Fast payouts
  • Easy to use mobile app
Cons
  • Less games than their competitors
  • Not all games available on mobile
  • Could be more bonuses for loyal players

William Hill Vegas Casino Welcome Offer – Stake £10, get 100 Free Spins

New William Hill casino customers can opt-in to receive 100 free spins simply by registering for a new account and staking £10. All you need to do is sign up, hit the “opt in!” button, stake £10 on Fishin’ Pots of Gold, return to the promotions page and hit “Get Free Spins!” to claim your free spins.

William Hill Vegas Welcome offer screenshot

With no wagering requirements, it is a generous and uncomplicated bonus that you can’t pass up.

Players have 24 hours to use the free spins once they’ve been added to their account. Any winnings up to a maximum of £30 can be redeemed.

Please note that e-wallets are excluded from this promotion. We recommend using an alternative payment option initially and then switch if necessary.

How to Claim the New Customer Offer

Step-by-Step Guide

  1. Register for a new account and make your first deposit.
  2. Hit “Opt In!” on the promotions page.
  3. Stake a minimum of £10 on Fishin™ Pots of Gold.
  4. Return to the promotions page and hit “Get Free Spins!” to claim your Free Spins.
  5. Play with 100 Free Spins on Fishin™ Pots of Gold.

Key Bonus Terms and Conditions

Before you opt in to this bonus, there are several points you need to consider. The significant terms of the offer are:

William Hill Casino Bonus Offers for Existing Players

A top casino will always offer regular promotions to loyal players. You’ll find plenty available at William Hill casino. Bonuses change throughout the year, but at the time of writing, there were a couple that stood out.

The Bonus Drop

Every single day, players have a free chance to win instant prizes. On the casino’s home screen, simply click the ‘play’ button on the banner when logged in. You must select left, right, or middle. Drop the disc and watch it fall to see if you’re a winner.

There are free spins up for grabs as well as up to £1000 in instant cash. What’s great about the free spins is that there are no wagering requirements included. This means that any potential winnings can be withdrawn immediately.

Although some sites may have similar promotions, this one is unique to William Hill Casino and often gives players free spins and cash prizes.

Weekly Tournaments and Daily Drops

There are new promotions every week at William Hill Vegas, with weekly tournaments one that appears regularly. Many casinos offer these types of bonuses, and they’re popular among players.

Each tournament differs from the other slightly, but the idea is that you earn points every time you land a winning spin. Top the leaderboard at the end of the week to win a share of £5000 at William Hill Vegas.

Over 450 William Hill Casino Games

William Hill Casino Games
small games banner
Number of games 1000+
Best game Roulette
Daily jackpots 34
Top slot Age of the Gods
Best blackjack game Infinite Blackjack
Live casino games 100+
Best mobile game Crazy Time
William Hill exclusives 25+
Biggest jackpot Jackpot Giant
Best roulette game Lightning Roulette
Top live game Blackjack
RTP average 96.05%
Other games Poker • Baccarat • Craps • Sic Bo • Bingo • Instant Wins
Where to play? Play casino games here

With over 450 games to choose from, players can enjoy a well-rounded gaming experience. However, the number of games available is considerably less than other leading UK casinos, which might put prospective customers off.

william hill casino popular games

What can be confusing to some is that there is a William Hill Vegas section as well as a casino and games area. They all have different sub-menus, but, when speaking to customer support, we were advised that there are mainly separate for promotional reasons.

For example, it’s not easy to find Megaways titles under ‘Games’, but it has its own section at William Hill Vegas. However, if you know what you’re looking for, make use of their search function.

Here’s what area you should use depending on what you’re looking for:

Although there are only a few hundred games available, more top titles are being added regularly to keep up with the competition. There are currently eight exclusive slots and over 50 jackpots on offer. From Fishing Frenzy to The Goonies, the popular ones are listed.

A useful addition to the games is the information icon on each one. By clicking this, it will give you details on that particular title. It will briefly explain how it works, how many ways to win there are, and the RTP (Return To Player) percentage on each game.

Games to Suit all Bankrolls

Whether you’re a casino veteran or a newcomer to William Hill casino games, there’s ample choice from low to high stakes.

William Hill Casino Min & Max Bets
small games banner
Slots min bet £0.10
Slots max bet £500
Blackjack min bet £0.50
Blackjack max bet £10,000
Roulette min bet £0.10
Roulette max bet £20,000
Baccarat min bet £1
Baccarat max bet £25,000
Poker min bet £0.50
Poker max bet £5,000

William Hill Casino Software

Whatever your preference of software provider, all of the big names can be found at William Hill Casino. Many UK players like to be able to filter games by supplier, but, unfortunately, this isn’t an option.

You can use the search bar to find a game you want to play, but you won’t know who created it until the load screen appears.

Top software providers you’ll come across at William Hill Casino include:

In addition to third party software, our review uncovered exclusive and unique William Hill games. Not all operators can boast a collection of exclusive titles, so this is certainly an added benefit for players at this casino.

William Hill Casino games using proprietary software include:

  • Hyper Strike
  • William Hill Megaways
  • 6 Tokens of Gold
  • Mayfair Roulette
  • Neon Pyramind

William Hill Live Casino

Experience exciting 4K and HD streams on the best games at William Hill live casino. It’s arguably the best part of the overall experience. There’s plenty of choice and it’s all been laid out very well with titles easy to find.

Evolution Gaming supplies the most live games, but there are also over 15 exclusive tables to pick from. On the main menu, you will see the exclusive titles have their own section. Also including in the navigational menu are roulette, blackjack, game shows, baccarat, dice, and poker.

Although you may only see a few roulette tables listed on the live casino page, there’s much more available. To see the options, you must click into a game and then select the ‘X’ in the top-left. This will then take you to the main Evolution gaming lobby.

Here you will find the following number of games available:

The different tables cater to all types of players in terms of varied gameplay and bet limits. Stakes range from just 10p up to a maximum of £25,000.

A nice feature of William Hill live casino is that it shows you your most recently played games in the main lobby. This makes it easier to go straight back into them if you want to continue betting.

william hill live casino home screen

Choose from a number of William Hill live games

william hill live roulette exclusive table

Enjoy an immersive experience at numerous live roulette tables

william hill live blackjack exclusive table

Exclusive live blackjack tables at William Hill Casino

william hill live baccarat exclusive table

Live baccarat is a popular choice

Safety and Security

William Hill Casino Security
small security banner
Trusted? Highly secure UK casino
Licence UK and Gibraltar
SSL Yes. 128-bit
Safe Since 1998
Ever blacklisted? No
eCOGRA member No
Two-step verification No
Owned by Caesars Entertainment

Online since 1998, William Hill Casino holds valid licences in multiple jurisdictions. They’re one of the most internationally renowned names in the industry.

The operator has games from numerous leading software providers and often carries out audits on each one. This is undertaken by TST (Technical Systems Testing), which guarantees that all random number generators are fully functional, random and fair.

They’re also a registered IBAS (Independent Betting Adjudication Service) company. This means that any disputes between players and the operator are investigated fairly and efficiently.

With 128-bit SSL encryption technology also securing the website, players can rest assured that William Hill Casino is a safe betting environment.

The popular UK operator is an advocate of responsible gambling. They take it very seriously as do we. In the footer of the site, players can click the ‘responsible gambling’ link that will take you to a dedicated area. You can find detailed information on the following topics:

It’s very easy to close your account if you would like to. Simply contact customer support and explain the situation to them. They’ll be able to do everything for you.

Licenced in the UK

William Hill casino holds valid licences issued by the Gibraltar Gambling Commission and the UK Gambling Commission. Both authorities have unique rules and guidelines for operators to follow.

This reaffirms their trustworthiness as a reputable UK casino because they adhere to strict regulations in more than one country. William Hill casino is one of the safest places to play.

Payment Options

William Hill Casino UK Payment Methods
Payment MethodMin Deposit / Min WithdrawalWithdrawal Time
Visa£5 / £5Up to 4 Hours
Mastercard£5 / £5Up to 4 Hours
Apple Pay£5 / £253-5 Working Days
PayPal£10 / £10Within 24 Hours
Paysafecard£10 / N/AN/A
Neosurf£10 / £103-5 Working Days
Bank Transfer£10 / £53-5 Working Days
Fast Bank Transfer£10 / £53-5 Working Days

Please note that UK casinos no longer accept credit cards.

William Hill withdrawal times and minimum amounts vary depending on the payment option you choose. It’s great to see popular methods offer a £5 minimum withdrawal. Not many casinos offer an amount as low as this.

Please note that a minimum deposit of £5 means you will not qualify for the welcome bonus. You must deposit a minimum of £10 to claim this.

A further positive for UK players is that debit card payouts are almost instant. As soon as you confirm the withdrawal, it will usually reach your bank within minutes.

Please be prepared to wait up to four hours at busy times. Nevertheless, the speed of withdrawals is a lot quicker than many of their competitions, which gives them an advantage in this area.

William Hill Mobile Casino

William Hill App
small mobile app banner
Available on iOS? Yes. iOS 10.0 or later required
Available on Android? Yes. Android 5.0 or higher required
Mobile games 350+
Live mobile casino? Yes
Usability Very responsive and simple to navigate
Best mobile game Crazy Time
Mobile web? Yes
Browser access Yes. Available on all standard browsers

You’ll be pleased to know that there is a William Hill Casino app for Android and iOS users. In fact, there’s an app for every product – Sports, Games, Vegas, Casino, Bingo, and Poker.

This allows more features that are relevant to the product that interests you most. You can use the same William Hill casino login for each one.

If you don’t want to download every casino app, there is a navigational menu with each one that lists the other areas of the site. You can access these without needing to download another app.

The mobile browser works in the same way as the casino apps, and it is very responsive and easy to use. One advantage of using the browser is that the menu has a separate promotions icon. Clicking this will allow you to view all ongoing bonuses that players can claim.

William Hill Casino offers a great overall mobile experience. Most games are optimised for smaller devices, with many offering impressive graphics and bonus features that you won’t find at other UK casinos. The exclusive picks are popular mobile choices.

24/7 Customer Service

William Hill Casino UK Support
small customer support banner
Telephone number 0800 085 6296 (Freephone)
Live chat Yes. 24/7
Response Time Approximately 1 minute with live chat. Up to 24 hours via email.
Email Contact form on their website.
FAQ section Yes
Languages English, German, Russian, Japanese.

William Hill live chat is available round the clock, which is great news for anyone who plays late in the day or very early on. However, when we tested the response times, we were waiting for at least four minutes on the numerous occasions we tried.

You’re initially greeted by a bot who will try and answer your question before involving the William Hill customer service team. If the bot cannot answer your question, you are placed in a queue to chat with an agent.

On every occasion we tested live chat, we were passed on to someone in the gaming team. It seems like the first person you chat to is simply someone who transfers your conversation to the relevant team. We have no problem with this, but it is slow and inconvenient for the player.

If live chat isn’t an option for you, players can send an email or even use a phone number to get in touch. But before exploring any of these avenues, it’s always wise to check out the FAQ section. This is something William Hill does well. All of the most common questions are answered thoroughly.

Tips & Tricks

Remember that you can get both welcome offers; the William Hill Vegas no deposit registration bonus and the main casino promotion. Just make sure you claim the first offer before depositing any funds.

Although the minimum deposit with some payment methods is £5, please ensure you deposit a minimum of £10 if you would like to claim the William Hill Casino welcome bonus.

Remember that their casino promotion ‘The Bonus Drop’ is available daily. You get a free chance every 24 hours to win free spins or a cash prize.

There are three different areas of the site for games – William Hill Vegas, Casino, and Games. ‘Vegas’ is mainly for slots, ‘Casino’ is for table games and jackpots, and ‘Games’ is mostly for new and exclusive picks.

Where Does the Casino Need to Improve?

As one of the leading casinos in the UK, there aren’t too many areas for improvement. However, we’d like to see the number of games increased. Competitors offer 2000+ games, whereas there are only around 450 William Hill Casino games.

The ongoing bonuses are great, but there aren’t as many promotions for existing customers compared to other top UK sites. Improving on this would arguably increase the number of players staying at William Hill.

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Conclusion

We’ve given an in-depth overview of the important topics in this William Hill casino review so that you can make an informed decision. With a secure mobile app and exemplary customer support, it’s an operator that is professional in every way.

Whether you prefer slots to table games or poker to game shows, there’s something for everyone to enjoy. Explore some of the exclusive titles on offer and begin your betting journey with them today.

william hill logo small
William Hill Casino is one of the most secure sites you’ll come across. They have a generous welcome offer and the best games available to new and existing players.
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FAQs

Are there any William Hill free spins bonuses?

Yes. There are two sets of 50 William Hill Casino free spins as part of the welcome bonus. These can be used on selected slots. One is awarded after registering, with the other being added as part of the main casino welcome offer.

What is the William Hill Casino withdrawal time?

A William Hill withdrawal is very quick if you choose to use a debit card. You can receive payouts almost instantly, but it can take up to 4 hours during busy periods. E-wallets are not as quick but are still fast compared to other UK sites.

Is there a William Hill Casino app?

There are several apps for Android and iOS users. Players can download separate ones for the product they prefer to use. For example, if you want to play just slots, download the native William Hill Vegas app.

Is William Hill live chat 24/7?

William Hill live chat is available 24 hours a day, seven days a week. You are usually waiting a few minutes before being connected to a support agent. Players can utilise email and phone support as alternatives.

What’s the difference between William Hill Vegas and Casino?

The main difference between William Hill Vegas and Casino is the promotions. You can access the same games in different ways, but Vegas is mostly for slots, with Casino the better choice for table games and jackpots.

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